Summary The IT Administrator is responsible for establishing, developing, and managing the City's IT function. This role provides hands-on technical support for day-to-day operations, oversees network infrastructure, and serves as the City's primary point of contact for the third-party IT support provider. The position will lead the creation of IT policies, processes, and long-term technology planning to support City operations and future growth. Essential Job Functions The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Establish IT procedures, standards, and support processes. Develop and implement IT policies, security practices, and technology plans. Set up workstations, devices, and user accounts. Assist in managing the ticketing process and resolve issues promptly. Provide user training and support for City systems Manage on-premise and cloud network/server environments. Monitor network performance, security, and uptime. Oversee backups, cybersecurity, and patching. Maintain switches, routers, firewalls, and Wi-Fi. Assist with infrastructure upgrades. Serve as primary contact for third-party IT provider. Coordinate responsibilities between vendor and City staff. Lead or support technology projects and system upgrades Implement and manage a demilitarized zone (DMZ) between enterprise and SCADA networks Ensure SCADA systems are not directly accessible from the enterprise network or internet Research and recommend new technologies to improve City operations Partner with departments to assess needs and plan long-term solutions Manage IT inventory, procurement, and software licensing Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Strong technical knowledge across hardware, operating systems, Microsoft 365 administration, cloud services, networking (TCP/IP, switches, routers, firewalls, Wi-Fi), cybersecurity, server environments, backups, patching, and overall system maintenance. Skilled in IT asset management, software licensing, equipment lifecycle planning, help desk operations, ticketing systems, and vendor/contract oversight to support efficient IT service delivery. Ability to build IT processes and standards, work independently in a growing environment, analyze problems and implement improvements, adapt to changing technologies, and maintain confidentiality while safeguarding sensitive information. Ability to collaborate effectively with departments, deliver exceptional customer service to users at all technical levels, and lift, install, and maintain IT equipment as needed. Ability to establish and maintain professionally effective relationships with external public/vendors, internal management and non-management employees, and City and other government officials. Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City. Ability to communicate clearly and effectively, both verbally and in writing, as well as strong time and task management skills.

Preferred Qualifications Formal Education:

Associate's or bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.

Relatable Work Experience:

Three (3) to Five (5) years of hands-on IT experience.

Certifications:

CJIS Security Certificate - obtainable within first month and other such as Microsoft, experience with network design, cloud management, and cybersecurity practices

Equal Employment Opportunity Statement:

City of Liberty Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.

Salary:

$80 - $115K DOQ Job Details Job

ID 83045184

Category Administration Status Open Salary $80 - $115K DOQ Posted March 26, 2026 Closing Open Until Filled