Buff Care Specialist - Guest Services Buff City Soap Westlake LLC Midland, TX Job Details Part-time $15 an hour 22 hours ago Qualifications Cleaning and sanitation procedure implementation Retail sales transactions Visitor query response Retail customer service procedures Table cleanliness maintenance Promoting products Floor cleaning Labeling Answering guest questions Personal protective equipment (PPE) adherence Manual packaging Cash register operations Store management Customer engagement Manual cleaning and decontamination technique Retail store product knowledge Safety equipment Store maintenance Retail brand promotion Safety standard operating procedures Restroom cleaning Marketing Entry level Full Job Description Primary job function is to engage, educate, answer all questions and check-out guests at cash wrap. Key Responsibilities Your primary responsibility is Guest Service. Assist in managing all daily store operations and store appearance as set forth in the Buff City Soap (BCS) Store Operation, Training and Reference Manual. Engage in making all BCS products (including necessary packaging and labeling). Routinely clean and maintain windows, furniture, tables, bathroom, floors, and trash receptacles. Follow all cleaning procedures as detailed during training. Cheerfully greet all customers and welcome them to the store. Follow script/direction provided during training for guest interaction. Answer questions and familiarize our guests with BCS products and their benefits. Assist customers during the checkout process and encourage participation in the BCS Loyalty Program. Network and market in your stores' general location to increase brand awareness and foot traffic into your store. Follow all COVID-related protocols. Always come to work presentable and in compliance with the store dress code. Closed toe shoes are mandatory. Comply with all Personal Protective Equipment & Lye protocols.