Senior System Administrator

Senior System Administrator Outreach Health - 3.7 Richardson, TX Job Details Full-time $74,000 - $83,000 a year 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Retirement plan Qualifications Endpoint Security Cloud identity and access management (IAM) Spanish Computer science Network hardware support Bachelor's degree in information technology Computer Science HIPAA compliance management Wireless networking Automation GPO System design HIPAA English Scalable systems Risk mitigation strategy implementation Windows Network infrastructure 3 years Data governance System maintenance High school diploma or GED SQL Team development DHCP Analysis skills Patch management Bachelor's degree Cloud infrastructure implementation Team management Access control implementation NIST standards Improving database performance Azure AD Mentoring Systems engineering WAN DNS Mobile device management Business continuity planning Scalability Network performance optimization Systems & applications support Linux VPN management Network infrastructure management Senior level AI CompTIA Security+ Bachelor's degree in computer science Escalation handling Leadership Communication skills Linux administration PowerShell Shell Scripting Intune Active Directory management

Microsoft Certified:

Azure Administrator Associate Identity & access management Information Technology System performance monitoring IT security monitoring IT disaster recovery planning Full Job Description As the Senior Systems Administrator for Outreach Health, you are responsible for the stability, security, and performance of the organization's infrastructure across on-premise and cloud environments. This role oversees the design, implementation, and ongoing management of systems including Windows and Linux servers, Microsoft cloud technologies, network infrastructure, and emerging AI platforms. You will play a critical role in advancing Outreach Health's cybersecurity posture while enabling innovation through modern technologies such as AI model hosting (e.g., Ollama), vector databases, and agentic systems. This position requires a balance of operational excellence, security-first thinking, and forward-looking technical leadership. The ideal candidate brings deep experience in Microsoft ecosystems (Azure, Intune, Entra ID), strong PowerShell and automation capabilities, and working knowledge of Linux-based systems supporting AI and data workloads. You are a problem solver who can operate across the full stack from endpoint support to advanced infrastructure and security engineering. This role also serves as a leader within the IT team, mentoring staff, promoting best practices, and reinforcing Outreach Health's mission-driven culture. The Senior Systems Administrator is expected to embody Outreach's workplace values. Our purpose is to care for others, and empathy is central to how we operate. We act with integrity, treat others with respect, and foster a culture of trust, accountability, and continuous learning. We are committed to doing the right thing and being responsible stewards of the resources entrusted to us. Essential Job Functions Infrastructure & Systems Administration

• Administer and maintain hybrid infrastructure across Windows Server, Linux environments, and Microsoft Azure
• Configure and manage Microsoft Intune, Windows Update policies, and endpoint lifecycle management
• Manage Active Directory and Group Policy, including identity governance and access controls
• Administer Microsoft 365 and Entra ID (Azure AD), including conditional access and identity security
• Support and optimize SQL Server environments and other data platforms as needed Cybersecurity & Risk Management
• Maintain and continuously improve the organization's security stack, including MDR, endpoint protection, email security gateway, and web filtering technologies
• Implement and enforce security best practices across systems, networks, and endpoints
• Monitor systems, logs, and alerts for potential threats, vulnerabilities, and anomalous activity
• Partner with leadership on security initiatives including compliance, risk mitigation, and incident response
• Utilize Microsoft Purview and related tools for data governance, compliance, and protection strategies AI & Emerging Technology Enablement
• Support infrastructure for AI workloads, including Linux-based environments, Ollama-hosted models, and vector databases
• Assist in the deployment and operationalization of agentic systems and automation platforms
• Ensure secure and scalable integration of AI technologies within the enterprise environment Networking & Infrastructure Operations
• Configure, manage, and monitor LAN/WAN infrastructure, firewalls, and wireless networks
• Support VPN connectivity and secure remote access solutions
• Coordinate network and infrastructure setup for office expansions or relocations
• Monitor network performance and proactively address issues Backup, Recovery & Business Continuity
• Manage and validate backup and disaster recovery solutions across all systems
• Regularly test recovery procedures to ensure business continuity and data integrity
• Ensure backup strategies align with organizational recovery objectives (RTO/RPO) Support, Troubleshooting & Operations
• Provide advanced troubleshooting across systems, applications, and infrastructure
• Resolve issues ranging from end-user support to complex system and network problems
• Perform routine system maintenance, patching, and performance tuning Leadership & Collaboration
• Lead, mentor, and support junior IT staff, fostering growth and accountability
• Assist in prioritizing IT workload and operational initiatives
• Collaborate closely with the CIO and IT leadership on strategic direction and issue escalation
• Promote a culture of trust, professionalism, and continuous improvement Organizational Responsibilities
• Champion and model Outreach Health's mission, values, and culture
• Follow all company policies and procedures
• Act with integrity, ensuring responsible use of company resources
• Any other duties as deemed necessary by the Chief Information Officer (CIO) Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Required Skills, Education, Certification, License, and/or Experience
• High School diploma or GED required
• Minimum of 5+ years of Systems Administration experience in a Microsoft-centric environment
• Strong experience with: Microsoft Azure, Intune, and Entra ID PowerShell scripting and automation
• Working knowledge of Linux system administration
• Experience supporting network infrastructure (firewalls, VPNs, DNS, DHCP)
• Hands-on experience with cybersecurity tools and frameworks (MDR, EDR, email/web security)
• Experience with backup and disaster recovery solutions
• CompTIA Security+ (or equivalent) required
• Microsoft certifications (e.g., Azure Administrator, Identity, or Security)
• Familiarity with compliance frameworks (HIPAA, NIST)
• Strong troubleshooting and analytical skills across systems and networks
• Excellent communication and interpersonal skills
• High level of integrity, accountability, and professionalism
• Demonstrated ability to be adaptable, teachable, and continuously learning
• Must be humble, teachable, and open minded Preferred Skills, Education, Certification, License, and/or Experience
• Bachelor's Degree in Computer Science, Information Technology, or related field
• Microsoft certifications such as: (Azure Administrator Associate, Azure Security Engineer Associate, Identity and Access Administrator Associate)
• Experience in executive leadership in Home Health, Hospice, and/or Home Care
• Bilingual is a plus (English and Spanish)

Pay:

$74,000.00 - $83,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have at least 5 years of hands-on experience administering Microsoft-based environments, including Active Directory, Azure, and Intune? Do you have at least 3 years professional experience implementing and managing cybersecurity tools such as endpoint protection (EDR/MDR), email security, and patch management systems? Do you have hands-on experience performing backup and disaster recovery operations, including testing and validating data restoration? Do you have a Security+ or relevant Microsoft certification? Are you comfortable being responsible for the security, availability, and performance of critical IT systems, including participating in after-hours support or incident response when needed?

Work Location:

In person