Digital Systems Specialist Temple Headquarters - Temple, TX 76502 Apply Overview Position Type Full Time Category Marketing Apply Description Top Central Texas Credit Union is seeking a Digital Systems Specialist! This is your chance to join a team that has been voted one of the Best Credit Unions to work for in the nation by American Banker! We are seeking a detail-oriented Digital Systems Specialist to support the daily maintenance, implementation, and upgrade of our online banking systems. In this role, you will ensure our digital banking suite—including Mobile Deposit, Bill Pay, e-Statements, Digital Account Opening, Member Chat, and Bonus Rewards—runs seamlessly. You will work cross-functionally across the Credit Union to test new software, troubleshoot issues, and streamline workflows, directly improving both member and staff experiences.

Key Responsibilities Quality Analysis & Testing:

Perform QA testing for new product implementations and software upgrades; document findings and track issues through to resolution.

Daily Tech Support:

Provide day-to-day systems support for credit union staff and members across multiple digital platforms.

Process Improvement:

Identify issue trends to streamline workflows, align efficiencies, and remove operational bottlenecks.

Monitoring & Reporting:

Track monthly system activities and data to quickly identify and address anomalies.

Cross-Functional Collaboration:

Participate in cross-departmental teams, contributing creative solutions that align with the credit union's strategic objectives.

What We're Looking For Problem Solvers:

A passion for improving processes and systems through rigorous research and quality control.

Technical Affinity:

An interest in digital products, mobile applications, and emerging financial technology.

Analytical Thinkers:

Exceptional attention to detail combined with strong critical thinking skills.

Adaptable Team Players:

A collaborative spirit who thrives in a fast-paced, dynamic environment.

Technical Skills:

Proficiency in the MS Office Suite, particularly Word and Excel. What we want you to know: Texell values our employees, our members, and our community. This is an exceptional opportunity to grow your fintech knowledge and provide backend office support for our staff and members. Texell offers an excellent benefits package, including health, dental, vision, 401K, vacation, and sick leave. Vacation and sick leave accruals begin on your first day, and, if not used within the year, will rollover to the next! Share job details to About

TEXELL CREDIT UNION

Texell Feeds Lineworkers and First Responders In the wake of the severe weather in Temple on May 22, 2024, Texell Credit Union provided free meals to 167 lineworkers and first responders in west Temple. Thank you to KWTX for providing news coverage of this event. Employee Technology Check out how Texell can ensure that your pay check is correct every time. Feed My Sheep Serve Event At Texell, we are passionate about serving our community!