Key Responsibilities:

\nProvide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.\nRespond to service requests from users, providing exceptional customer service and ensuring a positive user experience.\nAssist in the administration and management of IT systems, including servers, workstations, and cloud environments.\nDiagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.\nMaintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.\nAssist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.\nParticipate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.\nMonitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.\nManage user accounts, permissions, and access rights within various systems and applications.\nTrack and report on incident trends, root causes, and resolutions to help improve IT services and support processes.

Key Qualifications:

\nBachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).\n3-5 years of experience in IT support or system administration, preferably in a corporate environment.\nStrong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.\nExperience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.\nFamiliarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).\nExcellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.\nStrong communication skills, with the ability to explain technical concepts to non-technical users.

Preferred Experience:

\nExperience with ConnectWise.\nCertifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).\nExperience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).\nKnowledge of IT security practices and data protection regulations.\nWhy you'll love working here At , we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together. Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Unlimited vacation time
Paid sick time\n
10 Holidays including your Birthday and a Floating Holiday!
Healthy Lifestyle reimbursement\n
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid parental leave
Reimbursement for ongoing education and certifications\n
Learning and development programs
Unlimited vacation time after completing one full year of employment.

For the first year of employment, full-time team members are provided 10 vacation days. is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.","accountId","19810281","Sundog","https://ptg.applytojob.com/apply/gd8jqs9xpy/it-support-services-iihelp-desk","location",{"_474":475,"_476":477},"createdAt","2026-05-21T00:00:00Z","2026-07-15T15:32:37.892500731Z","2026-08-14T00:00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[366,367,368,369,370,371,372,373,374,375,376,377,378,379,380,381,382,383,384,385,386,387,388,389,390,391,392,393,394,395,396,397,398,399,400],"requiredEducation","4_college","benefitCategories",[363,364,365],"isEmailRequired","isPhoneRequired","titleSearch","Help Desk Support Services Specialists","wage10thPercentileHourly",33.52884615384615,"wage30thPercentileHourly",41.29086538461539,"wage50thPercentileHourly",47.542788461538464,"growthRateFiveYear",0.0204,"payGrowthScore","jobSecurityScore",47.68824593483105,"compositeScore",73.84412296741553,"compositeLowConfidence","county","49049","state","49","citySlug","pleasant-grove","stateSlug","ut","occupationSlug","network-or-systems-administrator","/technology/network-or-systems-administrator/ut/pleasant-grove","careerAreaSlug",[362],"eduLevelsName",[309],"lotCareerAreaName",[361],"lotOccupationName",[360],"lotSpecializedOccupation",[359],"isCanonical","canonicalSlug","canonicalSitemapPath","groupLocations",[356],{"_357":223,"_332":337,"_358":285,"_35":286,"_51":24},"city","jobId","23161112","Network / Systems Administrator","Technology","technology","paid_leave","retirement_savings","insurance",{"_401":472,"_403":473,"_405":-5},{"_401":470,"_403":471,"_405":-5},{"_401":468,"_403":469,"_405":-5},{"_401":466,"_403":467,"_405":-5},{"_401":464,"_403":465,"_405":-5},{"_401":462,"_403":463,"_405":-5},{"_401":460,"_403":461,"_405":-5},{"_401":458,"_403":459,"_405":-5},{"_401":456,"_403":457,"_405":-5},{"_401":454,"_403":455,"_405":-5},{"_401":452,"_403":453,"_405":-5},{"_401":450,"_403":451,"_405":-5},{"_401":448,"_403":449,"_405":-5},{"_401":446,"_403":447,"_405":-5},{"_401":444,"_403":445,"_405":-5},{"_401":442,"_403":443,"_405":-5},{"_401":440,"_403":441,"_405":-5},{"_401":438,"_403":439,"_405":-5},{"_401":436,"_403":437,"_405":-5},{"_401":434,"_403":435,"_405":-5},{"_401":432,"_403":433,"_405":-5},{"_401":430,"_403":431,"_405":-5},{"_401":428,"_403":429,"_405":-5},{"_401":426,"_403":427,"_405":-5},{"_401":424,"_403":425,"_405":-5},{"_401":422,"_403":423,"_405":-5},{"_401":420,"_403":421,"_405":-5},{"_401":418,"_403":419,"_405":-5},{"_401":416,"_403":417,"_405":-5},{"_401":414,"_403":415,"_405":-5},{"_401":412,"_403":413,"_405":-5},{"_401":410,"_403":411,"_405":-5},{"_401":408,"_403":409,"_405":-5},{"_401":406,"_403":407,"_405":-5},{"_401":402,"_403":404,"_405":-5},"code","KS4417N61DB04000S10C","value","TCP/IP","proficiency","KS1226Y6DNDT05G7FJ4J","Computer Science","KS126H767Z7NYKGJ0LM5","Microsoft Certified Solutions Expert","KS122VW78Q67XR4C3ZDW","Operating Systems","KS125F678LV2KB3Z5XW0","Problem Solving","KS122PR6NST1560F3X9L","Information Privacy","KS124WG732M8CKGG55BK","Hyper-V","KS122RM6RTFWYVZQB39Q","Dynamic Host Configuration Protocol (DHCP)","KS120FG6YP8PQYYNQY9B","Amazon Web Services","KS441K2756CXYXBG990G","Troubleshooting (Problem Solving)","KS120KK6YQY9YQSK6DKW","Mac OS","KS124MH6ZSZDFV5XXYQ4","Help Desk Support","KS122VV71XNN7Y03XJNN","System Administration","KS120QQ6ZN003B8B7FK1","JIRA","ES8112FBBD916F633942","IT Security","KS120LB6XV5409BCQ0NF","Technical Support","KS441V276PPDCWTPLVCZ","Virtualization","KS125F9784GQ819LH2GL","IT Service Management","KS1226Y6MD6GBLKF5R5D","CompTIA A+","KS1268L6LKZGY3ZSZYZX","Microsoft Certified Systems Engineer","KSTWU2KUFJ1R9A2K5G1C","Zendesk","KS126D668BLGSC15GFLS","Mentorship","KS122VT6S2JJ5C5D80NF","Linux","KSZGBI5RVDDC0KZXZGB4","User Accounts","KS122556LMQ829GZCCRV","Communication","KS125C05ZSYGWN3V1DXK","Virtual Private Networks (VPN)","ES43DB1E2DEC412F3A26","Cloud Services","KS122706VP1WFMJD4FSG","CompTIA Network+","KS120V86MZWV9Z9LKQY3","Microsoft Azure","KS126K06YSWLGCMB6B0Y","Windows Servers","ES6204EEE269AF03D4C4","Technical Issues","KS1218W78FGVPVP2KXPX","Management","KS1227V6WBR3BH3SJYSZ","Information Technology","KSYWNNQIULQ5NK3YDR0N","ServiceNow","KS121Z26S4VJLQ1WXN21","Customer Service","lat",40.3641184,"lon",-111.73854,"preloadedState",{"_936":937,"_938":939,"_940":941,"_942":943},{"_935":24},"learnerProfile","statsigBootstrap","{\"feature_gates\":{\"1865400435\":{\"name\":\"1865400435\",\"rule_id\":\"3psH6NhgLYCK9ZjgvAjzAm\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3176969473\":{\"name\":\"3176969473\",\"rule_id\":\"3Dr83mVC42ZvIRZcMRhvrf\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"2939121896\":{\"name\":\"2939121896\",\"rule_id\":\"4QTA5VIW8QWhxfDAjlO4av:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"419022013\":{\"name\":\"419022013\",\"rule_id\":\"6Fu8B8MX4MQjmq32PUdd7E:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"621936954\":{\"name\":\"621936954\",\"rule_id\":\"5arib1ssfs8Zqr1c2kDQTY:100.00:3\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"357169355\":{\"name\":\"357169355\",\"rule_id\":\"3cbU3U7ySOFEXeDp2YVMTo\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"4139579230\":{\"name\":\"4139579230\",\"rule_id\":\"RbpkdeQQy7MYwZsfMnq5l:0.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"452380100\":{\"name\":\"452380100\",\"rule_id\":\"51rJLN7FbcDF8U8DnxSsz0\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1867875410\":{\"name\":\"1867875410\",\"rule_id\":\"1KDJU0Z08247rkTLR5qpS8:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3557635766\":{\"name\":\"3557635766\",\"rule_id\":\"66l0cE7Hp6bz3AxGzkJ52C:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3381168580\":{\"name\":\"3381168580\",\"rule_id\":\"1s0tvbCO5ioqg4eXSJDK4e:50.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1896186400\":{\"name\":\"1896186400\",\"rule_id\":\"qt72B0rkWi96bpCMXIpcg\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1235551158\":{\"name\":\"1235551158\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3315981121\":{\"name\":\"3315981121\",\"rule_id\":\"4HHokWdZWryp2PFtEo6Ebv:0.00:3\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"15146329\":{\"name\":\"15146329\",\"rule_id\":\"6QA1Bdf3RtMstSQa9UIUvY\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1809849743\":{\"name\":\"1809849743\",\"rule_id\":\"5UE13Dq1imLgbmI6SrW4st\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"88647992\":{\"name\":\"88647992\",\"rule_id\":\"7Bq6Yr0VObhI533YiKSH4g:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3039458390\":{\"name\":\"3039458390\",\"rule_id\":\"5SrGI7sriLb49nW9jenfem:100.00:3\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1051929575\":{\"name\":\"1051929575\",\"rule_id\":\"4ACRYZQATYyYM9xw8AHTGL\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1013876983\":{\"name\":\"1013876983\",\"rule_id\":\"5UcYisherysXy4aYLnIrrR\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1685639577\":{\"name\":\"1685639577\",\"rule_id\":\"7Hp9WvDxtXp0NERAI0bDjc\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"827105181\":{\"name\":\"827105181\",\"rule_id\":\"1ZOyF3jNBpxgYwnQMgtw0r:0.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"4068263545\":{\"name\":\"4068263545\",\"rule_id\":\"736g712OYDBE9Wt0TiEoE6:100.00:9\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"2191373427\":{\"name\":\"2191373427\",\"rule_id\":\"1N0Cce1uwb3QZltlw5F48y:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3984815646\":{\"name\":\"3984815646\",\"rule_id\":\"7an3Kzm1Uz9oCin2zzMd3v:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1212282567\":{\"name\":\"1212282567\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"4212168725\":{\"name\":\"4212168725\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3133954998\":{\"name\":\"3133954998\",\"rule_id\":\"ihLqSao0W7EJoaULoKLWB:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3076862121\":{\"name\":\"3076862121\",\"rule_id\":\"2Vi9QHWxRTvJks783IVVP9:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1988463243\":{\"name\":\"1988463243\",\"rule_id\":\"5uOAYlehvTQApItuBDrlIp:100.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3702157961\":{\"name\":\"3702157961\",\"rule_id\":\"49VCRQzU3V4TVyAsQy0XmP:0.00:6\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1579488973\":{\"name\":\"1579488973\",\"rule_id\":\"6sBW4R11t0ICNaOywRdTNs\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"2873377340\":{\"name\":\"2873377340\",\"rule_id\":\"1BSuj1ZkoN7dO8TTiB9RCf\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1608580799\":{\"name\":\"1608580799\",\"rule_id\":\"30LXAjGMh8uhuKSQOjw9Zd\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3005498566\":{\"name\":\"3005498566\",\"rule_id\":\"3c8yBFeqU12a5ymtsUyebQ\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"512472402\":{\"name\":\"512472402\",\"rule_id\":\"3hAm10p9ACCkukn5bzuqqn\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"2679797355\":{\"name\":\"2679797355\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"612239029\":{\"name\":\"612239029\",\"rule_id\":\"69XSFMJl2CEpaAeAbRUFtB\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1660322309\":{\"name\":\"1660322309\",\"rule_id\":\"1lxCXwbeeEdg8DJbuL2Xsw\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1736670698\":{\"name\":\"1736670698\",\"rule_id\":\"2Ji5m1q9wJv0gi0M9VnsCF\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3925450214\":{\"name\":\"3925450214\",\"rule_id\":\"d2UuNqbLF1sea9LVvShlS:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3712733927\":{\"name\":\"3712733927\",\"rule_id\":\"1gWHYV1nPTxU1iQWBzt7sH\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1551224207\":{\"name\":\"1551224207\",\"rule_id\":\"Evv169XZO4Lpdqvg5Td7P:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"2964530023\":{\"name\":\"2964530023\",\"rule_id\":\"1GmwZwWEuC5BBqZz9mqKNG:0.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false}},\"dynamic_configs\":{\"2431912394\":{\"name\":\"2431912394\",\"rule_id\":\"prestart\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{},\"is_device_based\":false,\"is_experiment_active\":false,\"is_user_in_experiment\":false},\"4044382156\":{\"name\":\"4044382156\",\"rule_id\":\"1OE6OllbaUoNF7xuo9O3B7:100.00:2-1OE6OjG8ICfjlHZyN1Sqi5\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"storyFeed\":{\"id\":\"story_feed\",\"component\":\"story_feed\",\"order\":1,\"enabled\":false},\"tipsVideo\":{\"id\":\"tips_video\",\"component\":\"tips_video\",\"order\":2,\"enabled\":false},\"profileProgress\":{\"id\":\"profile_progress\",\"component\":\"profile_progress\",\"order\":3,\"enabled\":true},\"myCareers\":{\"id\":\"my_careers\",\"component\":\"my_careers\",\"order\":4,\"enabled\":true},\"myVibe\":{\"id\":\"my_vibe\",\"component\":\"my_vibe\",\"order\":5,\"enabled\":true},\"newsFeed\":{\"id\":\"news_feed\",\"component\":\"news_feed\",\"order\":6,\"enabled\":true}},\"is_device_based\":false,\"passed\":true},\"4194336348\":{\"name\":\"4194336348\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"treatment\":\"beta\"},\"is_device_based\":false,\"passed\":false},\"151910433\":{\"name\":\"151910433\",\"rule_id\":\"3Rd1Ri5XBQIglfMEwjIkG7:100.00:3-3Rd1RgqV9yyM1QeIVbMHn5\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"createPost\":{\"id\":\"create_post\",\"component\":\"create_post\",\"order\":1},\"feedSelect\":{\"id\":\"feed_select\",\"component\":\"feed_select\",\"order\":2},\"newsFeed\":{\"id\":\"news_feed\",\"component\":\"news_feed\",\"order\":3}},\"is_device_based\":false,\"passed\":true},\"2750779937\":{\"name\":\"2750779937\",\"rule_id\":\"1cPTrX2qRpR15UBnKPMXhe:100.00:2-1cPTrVnop7HwMv3s9HRjYc\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"enabled\":true},\"is_device_based\":false,\"passed\":true},\"3393096890\":{\"name\":\"3393096890\",\"rule_id\":\"ZZuKDQhs76uNu7onAosZR:100.00:2-ZZuKCbeZOX0u4zsMssPGP\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"min_version\":\"1.1.6\"},\"is_device_based\":false,\"passed\":true},\"2374213830\":{\"name\":\"2374213830\",\"rule_id\":\"prestart\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{},\"is_device_based\":false,\"is_experiment_active\":false,\"is_user_in_experiment\":false},\"3559441793\":{\"name\":\"3559441793\",\"rule_id\":\"3iv7Qwu4KrgWC4rbIUZdvM-3iv7QuP2i97siETg7N3AcK\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"version\":\"1.0\",\"feature_flag\":\"profile_edit_v2\",\"treatment\":\"alpha\",\"layout\":{\"location\":{\"alpha\":{\"title\":\"Update Status\",\"screenHeader\":\"Update Status\",\"fields\":[{\"type\":\"text\",\"key\":\"location\",\"label\":\"Location\",\"placeholder\":\"Enter your location\"}]},\"beta\":{\"screenHeader\":\"Update Location\",\"fields\":[{\"type\":\"text\",\"key\":\"location\",\"label\":\"Location\",\"placeholder\":\"Enter your location\"}]}},\"bio\":{\"alpha\":{\"title\":\"Update Bio\",\"screenHeader\":\"Update Bio\",\"fields\":[{\"type\":\"text\",\"key\":\"bio\",\"label\":\"Bio\",\"placeholder\":\"Enter your bio\"}]},\"beta\":{\"screenHeader\":\"Update Bio Beta\",\"fields\":[{\"type\":\"text\",\"key\":\"bio\",\"label\":\"Bio\",\"placeholder\":\"Enter your bio\"}]}},\"interests\":{\"alpha\":{\"title\":\"Update Interests\",\"screenHeader\":\"Update Interests\",\"fields\":[{\"type\":\"text\",\"key\":\"interests\",\"label\":\"Interests\",\"placeholder\":\"Enter your interests\"}]},\"beta\":{\"screenHeader\":\"Update Interests\",\"fields\":[{\"type\":\"text\",\"key\":\"interests\",\"label\":\"Interests\",\"placeholder\":\"Enter your interests\"}]}},\"skillsLanguages\":{\"alpha\":{\"title\":\"Update Skills & Languages\",\"screenHeader\":\"Update Skills & Languages\",\"fields\":[{\"type\":\"text\",\"key\":\"skillsLanguages\",\"label\":\"Skills & Languages\",\"placeholder\":\"Enter your skills & languages\"}]},\"beta\":{\"screenHeader\":\"Update Skills & Languages\",\"fields\":[{\"type\":\"text\",\"key\":\"skillsLanguages\",\"label\":\"Skills & Languages\",\"placeholder\":\"Enter your skills & languages\"}]}},\"education\":{\"alpha\":{\"title\":\"Update Education\",\"screenHeader\":\"Update Education\",\"fields\":[{\"type\":\"text\",\"key\":\"education\",\"label\":\"Education\",\"placeholder\":\"Enter your education\"}]},\"beta\":{\"screenHeader\":\"Update Education\",\"fields\":[{\"type\":\"text\",\"key\":\"education\",\"label\":\"Education\",\"placeholder\":\"Enter your education\"}]}},\"experience\":{\"alpha\":{\"title\":\"Update Experience\",\"screenHeader\":\"Update Experience\",\"fields\":[{\"type\":\"text\",\"key\":\"experience\",\"label\":\"Experience\",\"placeholder\":\"Enter your experience\"}]},\"beta\":{\"screenHeader\":\"Update Experience\",\"fields\":[{\"type\":\"text\",\"key\":\"experience\",\"label\":\"Experience\",\"placeholder\":\"Enter your experience\"}]}},\"activities\":{\"alpha\":{\"title\":\"Add Activity\",\"screenHeader\":\"Add Activity\",\"fields\":[{\"type\":\"text\",\"key\":\"activities\",\"label\":\"Activities\",\"placeholder\":\"Enter your activities\"}]},\"beta\":{\"screenHeader\":\"Add Activity\",\"fields\":[{\"type\":\"text\",\"key\":\"activities\",\"label\":\"Activities\",\"placeholder\":\"Enter your activities\"}]}},\"accomplishments\":{\"alpha\":{\"title\":\"Update Accomplishments\",\"screenHeader\":\"Update Accomplishments\",\"fields\":[{\"type\":\"text\",\"key\":\"accomplishments\",\"label\":\"Accomplishments\",\"placeholder\":\"Enter your accomplishments\"}]}},\"beta\":{\"screenHeader\":\"Update Accomplishments\",\"fields\":[{\"type\":\"text\",\"key\":\"accomplishments\",\"label\":\"Accomplishments\",\"placeholder\":\"Enter your accomplishments\"}]}}},\"is_device_based\":false,\"passed\":true},\"2400943617\":{\"name\":\"2400943617\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"colors\":{\"brand\":\"#23395B\",\"white\":\"#FFFFFF\",\"offWhite\":\"#FFF4F42\",\"baseBackground\":\"#fafcff\",\"borderBackground\":\"#e0e0e0\",\"danger\":\"#d12428\",\"success\":\"#02730f\",\"warning\":\"#FCE118\",\"info\":\"#E4F8FF\",\"darkBackground\":\"#010318\",\"lightBackground\":\"#F4F4F4\",\"dark\":\"#202020\",\"altBackground\":\"#9c9c9c\",\"gray\":\"#8a8a8a\",\"gray20\":\"#005807\",\"gray40\":\"#616161\",\"gray70\":\"#797979\",\"transparent\":\"transparent\",\"opaque\":\"rgba(0,0,0,0.1)\",\"forestGreen\":\"#005807\",\"gold\":\"#F2AC1C\",\"lightBlue\":\"#d9e9fc\",\"paceBlue\":\"#CFDEE7\",\"yellow\":\"#fff703\",\"clay\":\"#967D44\"}},\"is_device_based\":false,\"passed\":false},\"558616907\":{\"name\":\"558616907\",\"rule_id\":\"7bUbyVUILCm7wqWqpyi5do-7bUbyUfGjkcDd1ouOqmrUm\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"explore_opportunities\":{\"order\":1,\"component\":\"explore_opportunities\",\"sub_components\":[{\"component\":\"jobs\",\"configs\":{\"id\":1,\"title\":\"Jobs & Internships\",\"listType\":\"jobs\"}},{\"component\":\"careers\",\"configs\":{\"id\":2,\"title\":\"Career Navigator\",\"listType\":\"careers\"}},{\"component\":\"courses\",\"configs\":{\"id\":3,\"title\":\"Courses\",\"listType\":\"courses\"}},{\"component\":\"scholarships\",\"configs\":{\"id\":4,\"title\":\"Scholarships\",\"listType\":\"scholarships\"}}]},\"explore_search\":{\"order\":2,\"component\":\"explore_search\"},\"explore_list\":{\"order\":3,\"component\":\"explore_list\"}},\"is_device_based\":false,\"passed\":true},\"2811707873\":{\"name\":\"2811707873\",\"rule_id\":\"1qB3cKolYTho7KCZitHlbv:100.00:5-1qAYSILd5gXFsDKMwDP8LX\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"version\":\"2.0\",\"layout\":{\"id\":\"profile_layout_v2\",\"feature_flag\":\"profile_layout_v2\",\"section_groups\":[{\"title\":\"Personal\",\"sections\":[{\"id\":\"bio_card\",\"type\":\"bio_card\",\"order\":1,\"component\":\"BioCardV2\",\"config\":{\"title\":\"Bio\",\"screenName\":\"profile__bio\",\"fields\":[{\"id\":\"bio_text\",\"type\":\"text\",\"value\":\"\",\"textType\":\"regular16\",\"color\":\"secondary\"}]}},{\"id\":\"interests_card\",\"type\":\"interests_card\",\"order\":2,\"component\":\"InterestsCardV2\",\"config\":{\"title\":\"Interests\",\"screenName\":\"profile__interests\",\"fields\":[{\"id\":\"industry_interests\",\"type\":\"badge_group\",\"title\":\"Industry Interests\",\"textType\":\"header3\",\"badgeColor\":\"purple-200\",\"items\":[]},{\"id\":\"career_interests\",\"type\":\"badge_group\",\"title\":\"Career Interests\",\"badgeColor\":\"coral-200\",\"items\":[]}]}},{\"id\":\"skills_languages_card\",\"type\":\"skills_languages_card\",\"order\":3,\"component\":\"SkillsLanguagesCardV2\",\"config\":{\"title\":\"Skills & Languages\",\"screenName\":\"profile__skills_languages\",\"fields\":[{\"id\":\"skills\",\"type\":\"badge_group\",\"title\":\"Skills\",\"badgeColor\":\"green-300\",\"items\":[]},{\"id\":\"languages\",\"type\":\"badge_group\",\"title\":\"Languages\",\"badgeColor\":\"blue-300\",\"items\":[]}]}},{\"id\":\"education_card\",\"type\":\"education_card\",\"order\":4,\"component\":\"EducationCardV2\",\"config\":{\"title\":\"Education\",\"screenName\":\"profile__education\",\"fields\":[{\"id\":\"education_items\",\"type\":\"list_item\",\"items\":[]}]}},{\"id\":\"experience_card\",\"type\":\"experience_card\",\"order\":5,\"component\":\"ExperienceCardV2\",\"config\":{\"title\":\"Experience\",\"screenName\":\"profile__experience\",\"fields\":[{\"id\":\"experience_items\",\"type\":\"list_item\",\"items\":[]}]}},{\"id\":\"activities_card\",\"type\":\"activities_card\",\"order\":6,\"component\":\"ActivitiesCardV2\",\"config\":{\"title\":\"Activities\",\"screenName\":\"profile__activities\",\"fields\":[{\"id\":\"activities_items\",\"type\":\"list_item\",\"items\":[]}]}},{\"id\":\"accomplishments_card\",\"type\":\"accomplishments_card\",\"order\":7,\"component\":\"AccomplishmentsCardV2\",\"config\":{\"title\":\"Accomplishments\",\"screenName\":\"profile__accomplishments\",\"fields\":[{\"id\":\"accomplishments_items\",\"type\":\"list_item\",\"items\":[]}]}}]}]},\"themes\":{\"default\":{\"spacing\":{\"card_gap\":16,\"section_padding\":20},\"colors\":{\"background\":\"#FFFFFF\",\"card_background\":\"#FFFFFF\",\"primary_text\":\"#000000\",\"secondary_text\":\"#666666\"}}}},\"is_device_based\":false,\"passed\":true}},\"layer_configs\":{},\"time\":1785874315903,\"has_updates\":true,\"hash_used\":\"djb2\",\"user\":{\"userID\":\"059ae2c4-2691-49cb-a153-06da892f7393\",\"customIDs\":{\"stableID\":\"059ae2c4-2691-49cb-a153-06da892f7393\"},\"custom\":{\"talloUid\":\"059ae2c4-2691-49cb-a153-06da892f7393\"},\"statsigEnvironment\":{\"tier\":\"production\"}},\"sdkInfo\":{\"sdkType\":\"statsig-server-core-node\",\"sessionId\":\"2344b208-21d0-45c5-a151-434143a4a3d6\",\"sdkVersion\":\"0.12.1\"},\"sdkParams\":{},\"evaluated_keys\":{\"stableID\":\"059ae2c4-2691-49cb-a153-06da892f7393\",\"userID\":\"059ae2c4-2691-49cb-a153-06da892f7393\"},\"param_stores\":{},\"can_record_session\":true,\"session_recording_rate\":1.0,\"recording_blocked\":false}","statsigUser",{"_520":923,"_924":-7,"_925":926,"_927":928,"_929":930},"statsigSSR",{"_488":489,"_490":491},"gates",{"_879":24,"_880":52,"_881":52,"_882":52,"_883":52,"_884":24,"_885":24,"_886":52,"_887":24,"_888":52,"_889":24,"_890":24,"_891":24,"_892":52,"_893":52,"_894":24,"_895":24,"_896":24,"_897":24,"_898":24,"_899":24,"_900":52,"_901":24,"_902":52,"_903":52,"_904":24,"_905":24,"_906":52,"_907":24,"_908":24,"_909":52,"_910":52,"_911":52,"_912":24,"_913":24,"_914":52,"_915":52,"_916":24,"_917":24,"_918":52,"_919":52,"_920":52,"_921":24,"_922":24},"configs",{"_492":493,"_494":495,"_496":497,"_498":499,"_500":501,"_502":503,"_504":505,"_506":507,"_508":509,"_510":511,"_512":513},"151910433",{"_514":492,"_515":869,"_517":870,"_519":520,"_403":871,"_522":24,"_523":52},"558616907",{"_514":494,"_515":841,"_517":842,"_519":520,"_403":843,"_522":24,"_523":52},"2374213830",{"_514":496,"_515":784,"_517":839,"_519":520,"_403":840,"_522":24,"_787":24,"_788":24},"2400943617",{"_514":498,"_515":516,"_517":789,"_519":520,"_403":790,"_522":24,"_523":24},"2431912394",{"_514":500,"_515":784,"_517":785,"_519":520,"_403":786,"_522":24,"_787":24,"_788":24},"2750779937",{"_514":502,"_515":781,"_517":782,"_519":520,"_403":783,"_522":24,"_523":52},"2811707873",{"_514":504,"_515":665,"_517":666,"_519":520,"_403":667,"_522":24,"_523":52},"3393096890",{"_514":506,"_515":660,"_517":661,"_519":520,"_403":662,"_522":24,"_523":52},"3559441793",{"_514":508,"_515":555,"_517":556,"_519":520,"_403":557,"_522":24,"_523":52},"4044382156",{"_514":510,"_515":526,"_517":527,"_519":520,"_403":528,"_522":24,"_523":52},"4194336348",{"_514":512,"_515":516,"_517":518,"_519":520,"_403":521,"_522":24,"_523":24},"name","rule_id","default","secondary_exposures",[],"id_type","userID",{"_524":525},"is_device_based","passed","treatment","beta","1OE6OllbaUoNF7xuo9O3B7:100.00:2-1OE6OjG8ICfjlHZyN1Sqi5",[],{"_529":530,"_531":532,"_533":534,"_535":536,"_537":538,"_539":540},"storyFeed",{"_33":554,"_542":554,"_543":72,"_545":24},"tipsVideo",{"_33":552,"_542":552,"_543":553,"_545":24},"profileProgress",{"_33":550,"_542":550,"_543":551,"_545":52},"myCareers",{"_33":548,"_542":548,"_543":549,"_545":52},"myVibe",{"_33":546,"_542":546,"_543":547,"_545":52},"newsFeed",{"_33":541,"_542":541,"_543":544,"_545":52},"news_feed","component","order",6,"enabled","my_vibe",5,"my_careers",4,"profile_progress",3,"tips_video",2,"story_feed","3iv7Qwu4KrgWC4rbIUZdvM-3iv7QuP2i97siETg7N3AcK",[],{"_558":559,"_560":561,"_524":562,"_563":564},"version","1.0","feature_flag","profile_edit_v2","alpha","layout",{"_294":565,"_566":567,"_568":569,"_570":571,"_572":573,"_574":575,"_576":577,"_578":579,"_525":580},{"_562":650,"_525":651},"bio",{"_562":640,"_525":641},"interests",{"_562":631,"_525":632},"skillsLanguages",{"_562":622,"_525":623},"education",{"_562":613,"_525":614},"experience",{"_562":604,"_525":605},"activities",{"_562":595,"_525":596},"accomplishments",{"_562":592},{"_581":582,"_583":584},"screenHeader","Update Accomplishments","fields",[585],{"_39":586,"_587":578,"_588":589,"_590":591},"text","key","label","Accomplishments","placeholder","Enter your accomplishments",{"_37":582,"_581":582,"_583":593},[594],{"_39":586,"_587":578,"_588":589,"_590":591},{"_37":597,"_581":597,"_583":602},{"_581":597,"_583":598},"Add Activity",[599],{"_39":586,"_587":576,"_588":600,"_590":601},"Activities","Enter your activities",[603],{"_39":586,"_587":576,"_588":600,"_590":601},{"_37":606,"_581":606,"_583":611},{"_581":606,"_583":607},"Update Experience",[608],{"_39":586,"_587":574,"_588":609,"_590":610},"Experience","Enter your experience",[612],{"_39":586,"_587":574,"_588":609,"_590":610},{"_37":615,"_581":615,"_583":620},{"_581":615,"_583":616},"Update Education",[617],{"_39":586,"_587":572,"_588":618,"_590":619},"Education","Enter your education",[621],{"_39":586,"_587":572,"_588":618,"_590":619},{"_37":624,"_581":624,"_583":629},{"_581":624,"_583":625},"Update Skills & Languages",[626],{"_39":586,"_587":570,"_588":627,"_590":628},"Skills & Languages","Enter your skills & languages",[630],{"_39":586,"_587":570,"_588":627,"_590":628},{"_37":633,"_581":633,"_583":638},{"_581":633,"_583":634},"Update Interests",[635],{"_39":586,"_587":568,"_588":636,"_590":637},"Interests","Enter your interests",[639],{"_39":586,"_587":568,"_588":636,"_590":637},{"_37":647,"_581":647,"_583":648},{"_581":642,"_583":643},"Update Bio Beta",[644],{"_39":586,"_587":566,"_588":645,"_590":646},"Bio","Enter your bio","Update Bio",[649],{"_39":586,"_587":566,"_588":645,"_590":646},{"_37":657,"_581":657,"_583":658},{"_581":652,"_583":653},"Update Location",[654],{"_39":586,"_587":294,"_588":655,"_590":656},"Location","Enter your location","Update Status",[659],{"_39":586,"_587":294,"_588":655,"_590":656},"ZZuKDQhs76uNu7onAosZR:100.00:2-ZZuKCbeZOX0u4zsMssPGP",[],{"_663":664},"min_version","1.1.6","1qB3cKolYTho7KCZitHlbv:100.00:5-1qAYSILd5gXFsDKMwDP8LX",[],{"_558":668,"_563":669,"_670":671},"2.0",{"_33":686,"_560":686,"_687":688},"themes",{"_516":672},{"_673":674,"_675":676},"spacing",{"_684":198,"_685":267},"colors",{"_677":678,"_679":678,"_680":681,"_682":683},"background","#FFFFFF","card_background","primary_text","#000000","secondary_text","#666666","card_gap","section_padding","profile_layout_v2","section_groups",[689],{"_37":690,"_691":692},"Personal","sections",[693,694,695,696,697,698,699],{"_33":771,"_39":771,"_543":72,"_542":772,"_703":773},{"_33":754,"_39":754,"_543":553,"_542":755,"_703":756},{"_33":737,"_39":737,"_543":551,"_542":738,"_703":739},{"_33":729,"_39":729,"_543":549,"_542":730,"_703":731},{"_33":721,"_39":721,"_543":547,"_542":722,"_703":723},{"_33":713,"_39":713,"_543":544,"_542":714,"_703":715},{"_33":700,"_39":700,"_543":701,"_542":702,"_703":704},"accomplishments_card",7,"AccomplishmentsCardV2","config",{"_37":589,"_705":706,"_583":707},"screenName","profile__accomplishments",[708],{"_33":709,"_39":710,"_711":712},"accomplishments_items","list_item","items",[],"activities_card","ActivitiesCardV2",{"_37":600,"_705":716,"_583":717},"profile__activities",[718],{"_33":719,"_39":710,"_711":720},"activities_items",[],"experience_card","ExperienceCardV2",{"_37":609,"_705":724,"_583":725},"profile__experience",[726],{"_33":727,"_39":710,"_711":728},"experience_items",[],"education_card","EducationCardV2",{"_37":618,"_705":732,"_583":733},"profile__education",[734],{"_33":735,"_39":710,"_711":736},"education_items",[],"skills_languages_card","SkillsLanguagesCardV2",{"_37":627,"_705":740,"_583":741},"profile__skills_languages",[742,743],{"_33":750,"_39":745,"_37":751,"_747":752,"_711":753},{"_33":744,"_39":745,"_37":746,"_747":748,"_711":749},"languages","badge_group","Languages","badgeColor","blue-300",[],"skills","Skills","green-300",[],"interests_card","InterestsCardV2",{"_37":636,"_705":757,"_583":758},"profile__interests",[759,760],{"_33":765,"_39":745,"_37":766,"_767":768,"_747":769,"_711":770},{"_33":761,"_39":745,"_37":762,"_747":763,"_711":764},"career_interests","Career Interests","coral-200",[],"industry_interests","Industry Interests","textType","header3","purple-200",[],"bio_card","BioCardV2",{"_37":645,"_705":774,"_583":775},"profile__bio",[776],{"_33":777,"_39":586,"_403":283,"_767":778,"_779":780},"bio_text","regular16","color","secondary","1cPTrX2qRpR15UBnKPMXhe:100.00:2-1cPTrVnop7HwMv3s9HRjYc",[],{"_545":52},"prestart",[],{},"is_experiment_active","is_user_in_experiment",[],{"_675":791},{"_792":793,"_794":678,"_795":796,"_797":798,"_799":800,"_801":802,"_803":804,"_805":806,"_807":808,"_809":810,"_811":812,"_813":814,"_815":816,"_817":818,"_819":820,"_821":822,"_823":824,"_825":825,"_826":827,"_828":820,"_829":830,"_831":832,"_833":834,"_835":836,"_837":838},"brand","#23395B","white","offWhite","#FFF4F42","baseBackground","#fafcff","borderBackground","#e0e0e0","danger","#d12428","success","#02730f","warning","#FCE118","info","#E4F8FF","darkBackground","#010318","lightBackground","#F4F4F4","dark","#202020","altBackground","#9c9c9c","gray","#8a8a8a","gray20","#005807","gray40","#616161","gray70","#797979","transparent","opaque","rgba(0,0,0,0.1)","forestGreen","gold","#F2AC1C","lightBlue","#d9e9fc","paceBlue","#CFDEE7","yellow","#fff703","clay","#967D44",[],{},"7bUbyVUILCm7wqWqpyi5do-7bUbyUfGjkcDd1ouOqmrUm",[],{"_844":845,"_846":847,"_848":849},"explore_opportunities",{"_543":72,"_542":844,"_850":851},"explore_search",{"_543":553,"_542":846},"explore_list",{"_543":551,"_542":848},"sub_components",[852,853,854,855],{"_542":866,"_490":867},{"_542":863,"_490":864},{"_542":860,"_490":861},{"_542":856,"_490":857},"scholarships",{"_33":549,"_37":858,"_859":856},"Scholarships","listType","courses",{"_33":551,"_37":862,"_859":860},"Courses","careers",{"_33":553,"_37":865,"_859":863},"Career Navigator","jobs",{"_33":72,"_37":868,"_859":866},"Jobs & Internships","3Rd1Ri5XBQIglfMEwjIkG7:100.00:3-3Rd1RgqV9yyM1QeIVbMHn5",[],{"_872":873,"_874":875,"_539":876},"createPost",{"_33":878,"_542":878,"_543":72},"feedSelect",{"_33":877,"_542":877,"_543":553},{"_33":541,"_542":541,"_543":551},"feed_select","create_post","15146329","88647992","357169355","419022013","452380100","512472402","612239029","621936954","827105181","1013876983","1051929575","1212282567","1235551158","1551224207","1579488973","1608580799","1660322309","1685639577","1736670698","1809849743","1865400435","1867875410","1896186400","1988463243","2191373427","2679797355","2873377340","2939121896","2964530023","3005498566","3039458390","3076862121","3133954998","3176969473","3315981121","3381168580","3557635766","3702157961","3712733927","3925450214","3984815646","4068263545","4139579230","4212168725","059ae2c4-2691-49cb-a153-06da892f7393","email","custom",{"_934":923},"customIDs",{"_933":923},"statsigEnvironment",{"_931":932},"tier","production","stableID","talloUid","isAuthenticated","userAndSession",{"_14":1034,"_481":-5,"_1035":24,"_1036":1037,"_1038":1039},"courseSearch",{"_860":983,"_984":967,"_985":986,"_987":967,"_988":-5,"_989":-5,"_990":-5,"_951":24,"_991":24,"_13":-5,"_992":993,"_994":-5,"_995":996,"_997":998,"_999":1000},"careerNavigatorSlice",{"_294":968,"_969":283,"_970":971,"_972":973,"_974":52,"_975":52,"_976":-5,"_977":978},"caapCareerSearch",{"_535":24,"_944":283,"_945":946,"_947":948,"_949":950,"_951":24,"_952":-5,"_953":24,"_954":955},"searchValue","searchResult",[],"comparisonData",[],"searchFilters",{"_956":957,"_958":283,"_959":283,"_960":961,"_962":963,"_964":965,"_966":967},"isLoading","comparisonError","shouldOpenTray","traitSpecificCareers",{},"selectedHub",[],"selectedEarning","selectedEducation","sortByField","name.keyword","sortOrder","asc","pageSize",10,"from",0,{"_33":979,"_514":980,"_39":981,"_982":283},"locationString","defaultLocation",{"_33":979,"_514":980,"_39":981,"_982":283},"scholarshipLocation",{"_33":979,"_514":980,"_39":981,"_982":283},"loadingLocation","loadingCaapAssessmentResults","caapAssessmentResult","industryPreference",[],"0","United States (Default)","nation","highlight",[],"totalCount","filters",{"_1001":283,"_1002":24,"_1003":24,"_1004":24,"_1005":24,"_1006":24,"_1007":24,"_1008":24,"_1009":24,"_1010":1011,"_1012":1013,"_1014":1015,"_744":1016,"_1017":1018,"_1019":1020,"_1021":1022,"_1023":-5,"_1024":24,"_1025":1026,"_1027":967,"_964":267,"_1028":1029,"_1030":1031},"activeFiltersCount","filterCounts","appliedFilters","sortInfo","isLoadingMore","favoriteCourseIds",[],"lastSearchTimestamp","prefetchedPages",[],"prefetchingPages",[],"prefetchedCourses",{},"searchQuery","withCertificate","isFree","withFreeCertificate","isUniversity","showSavedOnly","isBeginner","isIntermediate","isAdvanced","topLevelSubjects",[],"institutions",[],"subjects",[],[],"providers",[],"durationBuckets",[],"duration",{"_1032":-5,"_1033":-5},"language","hasSubtitles","subtitleLanguages",[],"page","sortColumn","created","sortBy","desc","min","max",{"_1045":24,"_935":24},"isOnboardingComplete","onboardingResume",{"_1043":24,"_1044":-5},"emailUpdateModal",{"_1040":24,"_1041":283,"_1042":283},"open","newEmail","password","checked","resumeUrl","oktaChecked"]

Find Jobs

IT Support Services II-Help Desk