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MasterApp Labs

Systems Administrator

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Job Description

Benefits:
401(k) matching Dental insurance Health insurance Vision insurance
Job Title:
Systems Administrator Location:
Staunton, VA, (Onsite)
Position Type:
Contract Interview Mode:
Both Phone and In Person Overview:
Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center. 3-5 years of experience required. Key Responsibilities Responds to all levels of support requests from Tier 1 - 3. Provides exceptional customer service. Communicates effectively with teammates and customers of varying levels of technical expertise. Responds to all break/fix requests associated with end user resources. Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers. Configures and deploys new/replacement desktop/laptop computer equipment and peripherals. Maintains up-to-date project and architecture documentation. Maintains up-to-date inventory and maintenance records. Monitors system resources for server/service anomalies. Resolves connection issues between users and resources. Maintains detailed change history of changes. Supports team efforts to improve cybersecurity controls and defenses. Supports team efforts for threat hunting and mitigation. Manages time and resource constraints. Required/Desired Skills Skill | Required /Desired | Amount | Actual Years of Experience Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers | Required | 5 | Desktop/Laptop/Server Hardware | Required | 5 | Experience with Active Directory Administration | Required | 5 | Virtualization/VMWare | Required | 5 | Backup and Recovery | Required | 5 | Help Desk Support | Required | 5 | Customer Service | Required | 5 | Cybersecurity | Highly desired | 2 | Hands-On w/Network Equip | Desired | 3 | Experience with Video Management Systems | Desired | 2 | Microsoft Certification/ Related certifications | Nice to have | Audio-Video Support | Nice to have |

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance