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Senior Service Engineer
Job
Microsoft
Redmond, WA (In Person)
Full-Time
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72
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Job Description
You will administer A365 across many internal tenants: tenant configuration, admin policy, and operation of the M365 admin control plane. You will define baselines, policy, and operational requirements; partner with SWE to drive automation, policy as code, and drift detection that implement them across the fleet. You will operate the admin and AI surfaces: monitor health and risk signals, triage incidents, and respond on call for what you own. You will interface with M365 workload teams to land changes the admin and AI control planes depend on; partner with Copilot and security teams on multitenant governance requirements. You will apply senior Individual Contributor (IC) judgment in design and operational review; mentor SEs on the team. Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience. 6+ years of professional service engineering experience, with significant time owning live production services.