ServiceNow ITAM SME

Job description

Job Title:

ServiceNow

ITAM SME

Location:

Spokane, WA Mandatory Skills:

ServiceNow ITOM-Service Mapping Good to

Have Skills:

ServiceNow CMDB, ServiceNow Connected Ops, ServiceNow ITOM-Cloud Insights, ServiceNow ITOM-Discovery, ServiceNow ITOM-Governance, ServiceNow-Cloud Observability Job Summary 10 to 12 years working with ServiceNow platform in enterprise wide multitier ServiceNow production environment At least 12 to 14 years of experience in the IT Industry Experience Handson experience in implementing CMDB Discovery Service Mapping Good knowledge of Software Hardware life cycle workflows processes Basic understanding and ability to script automated processes Configuration and enhancements on the ServiceNow ITAM modular platform Develop ServiceNow SAM configuration including automated asset data population integrations with

SCCM JAMF

other software asset sources etc. Experience in configure end to end SAM Pro processes activities along with reconciliation reclamation rules reports workspaces Handson experience in implementing HAM Pro module along with Hardware models lifecycle processes normalization workspace enablement etc. Document every development configuration and technical details prepare training material Certifications ServiceNow Administration certification ServiceNow Implementation Specialist Certification HAM SAM Discovery various tracks