I.T. Computer Operator

I.T. Computer Operator Altera Digital Health Managed Services - Springhill Medical Center Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking entry-level candidate with IT experience. You will join a highly motivated IT team responsible for daily operations, maintenance and implementations of new systems. This includes systems such as the clinical EHR, financial management, supply chain management, payroll/human resource, interface engines and more. The position provides a range of technical and functional software services. This is an exciting opportunity to work for one of the largest healthcare information technology companies. Altera Digital health provides managed services to Springhill Medical Center's facilities and is located on the hospital's main site in Mobile, AL. Job Summary An IT Computer Operator is responsible for monitoring and controlling computer systems, ensuring that hardware and software operate efficiently and securely. They support daily IT operations, perform routine maintenance, handle system alerts, and assist in troubleshooting issues to minimize downtime. Key Responsibilities Monitor computer systems, servers, and networks to ensure smooth operation Execute scheduled tasks such as backups, batch jobs, and system updates Respond to system alerts, errors, and outages in a timely manner Maintain logs of system performance, errors, and activities Perform routine hardware and software maintenance Assist in troubleshooting technical issues and escalate when necessary Assist in resolving support calls escalated by the Service Desk Ensure data integrity and system security protocols are followed Install and configure basic software and hardware components Support IT teams with system upgrades and migrations Follow standard operating procedures (SOPs) and compliance guidelines Service Now ticket compliancy Required Skills & Qualifications Basic knowledge of computer systems, operating systems Familiarity with networking concepts and IT infrastructure Strong problem-solving and troubleshooting skills Ability to follow procedures and work independently or with a team Attention to detail and strong organizational skills Good communication skills for reporting issues Education & Experience High school diploma or equivalent (required) Associate or bachelor's degree in Information Technology or related field (preferred) 0-2 years of experience in IT operations or support Work Environment On-site IT department operations centers Standard work week, with the possibility of after-hours, on-call support, and holiday work as required. Primarily works in a standard office environment. Will require one week on call rotation every 4-5 weeks Role may involve prolonged computer use and monitoring screens On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.

Summary:

The IT Computer Operator is responsible for supporting business processes and developing/maintaining technical systems. Must be authorized to work in the

US Location:

On Site -

Mobile, AL Duration:

Full-Time Salary Range:

$38,000 - $45,011 The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education. At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster

EO 13496

Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.