Responsibilities & Requirements:

3+ years of Public Safety Applications experience is required for this position. Provide regular and frequent communication to requestors of assigned work orders; ensure requestor is fully advised as to the progress or delay of their work order Take proactive measures to identify and improve internal efficiencies and grow knowledge of the customer processes; remain current on best practices and market trends Experience working with or deploying hardware and software solutions required for this position. Experience creating positive working relationships with customers and application end users Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask Excellent verbal and written communication skills • Comfortable working both alone and in a team environment Ability to troubleshoot application system issues including hardware, network, and third-party components Self-motivated with the ability to manage workload with minimal oversight Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) Experience with Public Safety Applications including

CAD & RMS

Experience with Virtualization software Experience with firewalls and routers; Fortigate preferred Familiarity with

SQL, XML, .NET

Preferred Qualifications:

Motorola PremierOne RMS Experience or comparable RMS applications Proficiency in NIBRS incident base reporting Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) Experienced with Network Load Balancing (NLB) and Clustering Experience with hardware blades and Storage Area Networks (SAN); HP preferred. Travel Requirements for this position 10% This position is subject to working in high-security areas governed by the US Department of Justice's \"Criminal Justice Information Services (CJIS) Security Policy\" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range:

$100,000 - $110,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #

LI-ONSITE

Basic Requirements Required Skills:

High School diploma, Bachelor's degree in General Studies, or Engineering, IT, or Technology. Must be able to obtain a background clearance as required by our government customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel RequirementsUnder 10% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Our U.S.

Benefitsinclude:

Incentive Bonus Plans Medical, Dental, Visionbenefits 401K with Company Match 10 Paid Holidays GenerousPaidTime Off Packages Employee Stock Purchase Plan PaidParental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. 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