Network Technician I

Summary Responsible for overseeing daily network monitoring, configuration, and troubleshooting while collaborating with the network team to maintain routing, switching, wireless, and firewall systems. Essential Duties And Responsibilities The requirements listed below are representative of the knowledge, skill, and or/ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide outstanding customer service to guests and all other employees by exceeding our mission statement. Actively resolves network issues and provides assistance to senior network staff as required. Apply foundational problem-solving and troubleshooting skills to address IT issues effectively. Proactively learn and adapt to new technologies to stay current in the field. Utilize a ticketing system to track and manage work assignments efficiently. Demonstrate autonomy in completing tasks with minimal supervision. Collaborate with cross-functional teams to effectively resolve technical issues. Offer comprehensive guidance and instructions to fellow employees on computer and network usage, providing support as needed. Investigate LAN infrastructure to identify existing or potential issues. Produce comprehensive documentation detailing both problems and their resolutions. Perform installation and termination of low-voltage cables. Apply basic network device management principles. Utilize knowledge of IP protocols to troubleshoot and resolve issues. Apply understanding of network switching and routing to maintain network resources. Demonstrate a foundational understanding of servers and storage systems. Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS). Present a positive image of the Tribal organization to its guests and vendors and to assist them as required. Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment. Perform any other duties that may be assigned from time to time. Supervisory Responsibilities This job does not require supervisory duties. Qualifications Education And Experience (Must Be Documented) High School Diploma or equivalent (GED). Proficient in common software and hardware. Possess strong diagnostic, problem-solving, and analytical skills. Relevant certifications in computer science or information technology preferred. Certification, Licenses And Any Additional Requirements Must pass periodic random drug screens. Must be able to pass background suitability investigation. Must obtain a Tribal Gaming License. Must obtain all other applicable certifications and licenses. Must provide proof of eligibility to work in the United States within 72 hours of employment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Multiple locations. Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours. Must be available for emergency calls 24/7. Must be available to work weekend and holidays. Some enterprises are gaming facilities. Some enterprises are not a smoke-free environment. Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis. Indian Preference Act The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with

IPA:

1. Tribal Members 2. Other Native Americans 3. All other ethnic groups

Source:

Hospitality Online