Pay Range:

$22.54 - $25.00\nYOUR ROLE\nAre you known for your management skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to oversee ongoing customer service, focusing on the daily operations to achieve the needs of the customer.\nWe are seeking a hands-on and proactive Site Support Technician (IT/IS Key User) to support our facility's technology infrastructure. This role is responsible for installing, maintaining, and supporting IT systems and services to ensure smooth business operations. The ideal candidate will be comfortable configuring hardware and software, responding to service requests, and collaborating with cross-functional teams.

WHAT ARE YOU GOING TO DO?

Install, configure, and maintain hardware and software systems to meet operational needs.\nProvide on-site IT support for desktops, laptops, printers, scanners, and other peripherals.\nRespond to and resolve service requests and incidents in a timely manner.\nCollaborate with internal teams to understand business requirements and provide technical solutions.\nMaintain accurate documentation of installations, configurations, and support activities.\nEnsure compliance with IT policies and procedures.\nSupport facility-specific applications and systems as needed.

WHAT ARE WE LOOKING FOR?

High school diploma or equivalent required.\n1-2 years of experience in IT support or a related field.\nStrong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking.\nAbility to troubleshoot hardware and software issues independently.\nExcellent communication and customer service skills.\nAbility to lift and move IT equipment as needed.

Work Environment:

Warehouse Facility-based role with hands-on technical responsibilities.\nMay require occasional after-hours support or weekend availability.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

\nWe value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.\nCEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.\nPlease note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.\nInformation provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.

Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.

Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.401(k) with company match.

Flexible Paid Time Off programs including company paid holidays.

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