Assisting in critical network infrastructure environment maintenance tasks Conducting IDF commissioning audit (Handoff/Closeout) Correctly label racks/IDFs Assisting in updating existing

QC SOP, & MOP

documents Deploying base config on network devices as needed Following existing methods of procedure (MOP) Handling patching requests copper and fiber IDF clean-up hygiene tasks at assigned location(s) Performing MDF/IDF audits and JR audits Performing basic troubleshooting of break fix issues Performing basic troubleshooting during an outage Performing IDF audit remediation as directed Supporting projects requested by manager Providing support for change requests (CRs) Providing support for power shutdowns Rack-mounting switches and routers Reviewing and comment on MOPs Testing and troubleshoot basic copper and fiber links Testing and troubleshoot complex multipoint circuits Updating commonly used documents (Rack docs, Fiber mapping, Netcracker, Double Helix) Participating in the on-call rotation once training is completed

Requirements:

High School Diploma or GED equivalent Effective time management skills and the ability to work independently Effective written and verbal communication skills Must have reliable/personal transportation Keen attention to detail is required Ability to read and understand maps/diagrams Must be able to lift 75 pounds

Preferred:

Certifications in technology specific areas, networking, or management preferred Experience installing Cisco equipment Certifications preferred: A+, N+, S+, (CompTIA Certs), MCP Experience using ITSM tools, ticketing systems, and reporting Experience with Google tools preferred (Google Sheets)