Service Desk Technician

• Hybrid Telework Department of State Hospitals

JC-536951

• Service Desk Technician
• Hybrid Telework

INFORMATION TECHNOLOGY TECHNICIAN

$4,133.00

• $6,613.

00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date:

11/6/2026

Application Methods:

Electronic (Using your CalCareer Account) Job Description and Duties This Limited-Term (LT) position may be extended up to 24 months and has the possibility of becoming permanent. Under initial close supervision of the Information Technology Supervisor I, the Information Technology Technician (ITT) performs routine support tasks within a limited scope typically involving one unit, function or process, following well-defined procedures in the Client Services domain. with guidelines for the Department of State Hospitals (DSH). The primary duties of the IT Technician lie within the Client Services domain of the IT Technician classification. This includes elements such as the full lifecycle of end-user device solutions including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment.

• Click on the link to complete the

Department of State Hospitals Recruitment Survey:

DSH Recruitment Survey You will find additional information about the job in the . Working Conditions This position reports to the Patton State Hospital in San Bernardino County and may be eligible and considered for a telework opportunity in accordance with departmental policies, operational needs, and management approval. Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs. The incumbent may also be required to travel throughout California as needed, with prior notice. The State's Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State's mass transit incentive pays 100% of the transit pass up to the IRS maximum of $325 per month in 2025 Minimum Requirements You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY TECHNICIAN

Additional Documents Job Application Package Checklist Position Details Job Code #:

JC-536951

Position #(s): 461-134-1400-001

Working Title:

Service Desk Technician

• Hybrid Telework

Classification:

INFORMATION TECHNOLOGY TECHNICIAN

$4,133.00

• $5,538.00 A $4,485.00
• $6,011.00 B $4,934.00
• $6,613.

00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of

Positions:

1

Work Location:

San Bernardino County

Telework:

Hybrid

Job Type:

12 Month Limited Term

• Full Time Department Information Department of State Hospitals
• Patton 3102 East Highland Ave Patton, CA 92369 The mission of the Department of State Hospitals (DSH) is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.

The Department of State Hospitals-Patton is a forensic psychiatric hospital located in Patton, CA, in San Bernardino County. DSH-Patton was established in 1890 and opened in 1893. DSH-Patton provides treatment to forensically and civilly committed patients within a secure treatment area. The DSH Technology Services Division (TSD) is a highly respected, professional, and entrepreneurial IT organization that is recognized for quality customer service, technological innovation, and leadership. Our Mission is to provide information technology solutions to support State Hospitals through collaborative, effective and efficient service delivery. Our values include delivering Innovative, Accountable, Collaborative, Secure and Customer Centric services.

Department Website:

https://www.dsh.ca.gov Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired.

• While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.

•

NOTE:

If applying by mail, please do not submit the "Equal Employment Opportunity" questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Candidates who reside outside of the State of California may be admitted to the job interview. However, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Foreign Degrees or Transcripts

• Applicants with foreign degrees or transcripts who wish to apply their coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent.

DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages: National Association of Credential Evaluation Services Association of International Credential Evaluators, Inc. or https://www.ctc.ca.gov/credentials/commission-approved-foreign-transcript-evaluating-agencies Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

11/6/2026