Technical Operations Technician 6271432

Technical Operations Technician 6271432 Logic - 3.8 Walnut Creek, CA Job Details Full-time $39.50 - $49.50 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Network hardware support High school diploma or GED IT infrastructure IT Technical Proficiency Server management Full Job Description Infra Managed Service Senior Analyst | Mid-Level | Full time Job No. 14324004 | Walnut Creek, CA Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Responsibilities:

As a Technical Operations Technician, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remotely and onsite. Your role will involve supporting configured services running on various platforms while adhering to defined operating models and processes. You will provide hardware and software support, implementing technology at the operating system level across all server and network areas, and for specific software solutions, vendors, and brands. This work includes basic and intermediate level troubleshooting. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Advanced proficiency in IT Infrastructure Operations is required. Advanced proficiency in TCP/IP Networking is recommended. Additionally, advanced proficiency in Server Operating Systems, Infrastructure Event Management, and Wireless Networking Technologies is suggested. Troubleshoot and resolve technical issues efficiently to minimize downtime. Collaborate with cross-functional teams to enhance system performance and reliability. Document technical processes and solutions to improve knowledge sharing within the team. Stay updated with the latest technology trends and best practices to ensure optimal service delivery. Assist in the development and implementation of new technologies and processes to improve operational efficiency.

Basic Qualifications:

Minimum 2 year of work experience IT Infrastructure Operations Server Operating Systems Infrastructure Event Management One or more networking/Linux/cloud certifications: Cisco, Juniper, Redhat, CompTIA, LPI, AWS, GCP, Azure Experience with deploying and troubleshooting network infrastructure e.g. Wireless Access Points, Layer 3

Switches and Routers High School or GED Preferred Qualifications:

Experience with deploying and maintaining IT Infrastructure at scale Experience with using IT Infrastructure Management tools e.g. UniFi and Meraki Ability to work independently and as a collaborative partner Build strong relationships and navigate through cross-functional discussions to successful outcomes and effectively Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 05/14/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $39.50 to $49.50 Cleveland $39.50 to $49.50 Colorado $39.50 to $49.50 District of Columbia $39.50 to $49.50 Illinois $39.50 to $49.50 Maryland $39.50 to $49.50 Massachusetts $39.50 to $49.50 Minnesota $39.50 to $49.50 New York $39.50 to $49.50 New Jersey $39.50 to $49.50 Washington $39.50 to $49.50 Walnut Creek, CA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 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