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GE Healthcare

Implementation Specialist- Dallas

Job Description

The Role Installs, configures, validates, monitors, and customizes patient care infrastructure systems for healthcare customers. Collaborates with sales, project management, network design, IT, biomed, and vendors; remediates infrastructure, addresses cybersecurity concerns, provides equipment training, mentors field engineers, maintains service records, and supports new product releases. Requires at least 90% travel across the United States. Summary Generated by Built In Job Description Summary As the Implementation Specialist, you will use your technical knowledge to install, monitor, and customize clients' systems for GE HealthCare's patient care infrastructure portfolio after an initial purchase of hardware or software. Patient care infrastructure includes patient monitoring, telemetry, Carescape network, Carescape Gateway, etc.
Job Description Responsibilities :
Primary Installation Role responsibility where location of work may vary across the United States. Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold. Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software. Ensure a client doesn't only buy a product but has a positive experience with it. Assess and remediate existing infrastructure to support installation of new solution. May also perform installation, validation, and connectivity on assigned equipment. Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction. Consulting with IT and biomed on customer requirements for installation and address cyber security concerns. Mentoring and coaching local FE on installed solution. Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer. Manage vendor service as needed. Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair. Supports engineering new product releases. Expected travel minimum 90%
Qualifications :
Bachelors or associates degree or equivalent experience 4+ years of experience in installing and configuring network equipment 1+ year of demonstrated leadership experience Demonstrated experience with communicating and remediating enterprise networking infrastructure Demonstrated experience implementing disaster recovery procedures Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems Understanding of cyber security vulnerabilities
Desired Qualifications:
5+ years of experience in IT Certified in CompTIA Network+, CCNA, or CCWA We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided:
Yes Read Full Description Skills Required Bachelor's degree, associate degree, or equivalent experience 4+ years of experience installing and configuring network equipment At least 1 year of demonstrated leadership experience Experience communicating about and remediating enterprise networking infrastructure Experience implementing disaster recovery procedures Current knowledge of security and networking best practices Understanding of cybersecurity vulnerabilities 5+ years of IT experience CompTIA Network+, CCNA, or CCWA certification GE Healthcare Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare. About This Summary Healthcare Strength — Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package. Retirement Support — Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations. Strong & Reliable Incentives — Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions. Learn more about GE Healthcare's Compensation & Benefits → GE Healthcare Insights What's It Like to Work at GE Healthcare? GE Healthcare Culture & Values GE Healthcare Career Growth & Development What's the Work-Life Balance Like at GE Healthcare? GE Healthcare Leadership & Management GE Healthcare Company Growth, Stability & Outlook View all jobs at GE Healthcare View GE Healthcare Profile Report Job

Benefits

  • 401(k) Plans
  • Professional Development
  • Health Insurance
  • Dental Insurance
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