Test Center Administrator

Description We are looking for a reliable Test Center Administrator to support daily operations at a testing site in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys working in a structured environment, assisting test takers, and maintaining a secure and organized setting. The person in this role will welcome candidates, oversee check-in procedures, and help ensure testing sessions run smoothly. Success in this position requires strong attention to detail, comfort with computer-based systems, and the ability to stay active throughout the day.

Responsibilities:

• Welcome test takers at the front desk and guide them through the check-in process in a courteous and attentive manner.
• Verify candidate identification and confirm testing eligibility before admitting individuals to the exam area.
• Conduct security screening by reviewing personal items and ensuring prohibited materials are not brought into the testing room.
• Monitor the testing space at regular intervals to uphold exam integrity and address any concerns promptly.
• Support web-based exam administration by assisting with computer-based testing procedures and basic troubleshooting when needed.
• Perform light administrative tasks such as organizing records, maintaining logs, and keeping the reception area orderly.
• Maintain a quiet, secure, and well-managed environment for candidates completing credentialing and certification exams.
• Move throughout the testing center consistently during scheduled sessions to observe activity and reinforce compliance with site rules. Requirements
• At least 1 year of experience in administrative support, office assistance, or a customer-facing operational role.
• Ability to verify identification accurately and follow established security procedures with close attention to detail.
• Comfortable using computers, web-based applications, and basic office technology in a detail-focused setting.
• Strong communication skills with the ability to interact respectfully and clearly with a wide range of test takers.
• Ability to remain on your feet, walk the testing room frequently, and handle a role that involves regular movement throughout the day.
• Sound judgment and reliability when monitoring compliance and responding to testing-related issues.
• Availability to work within the testing center's operating schedule, including Monday and Saturday hours.

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