POTS Telecom Technician

POTS Telecom Technician This technician will support an existing team from a MAC (move, add, change) and new-build perspective. While much of the infrastructure is transitioning to VoIP, this role will primarily support emergency and classified hardlines that will remain on copper. Daily responsibilities include responding to trouble tickets and assisting the MAC team with various initiatives during downtime.

Fiber experience is a plus, but training can be provided. This role is set up as a long-term contract with a strong potential for extension based on performance.

Work will take place across multiple sites in the local area, with the majority of time spent at the main campus.

The technician should be able to handle trouble tickets related to disconnects, new POTS lines, and DMARC/communications room tasks. They must be capable of identifying copper circuits, client circuits, and provider circuits, and have experience with legacy telephony. Tools used include butt sets, tone generators, multimeters, and probes. The role also involves supporting VoIP installations, emergency service lines, elevator lines, and provider telephony lines.

The individual will cross-train on POTS lines, phone systems, and general telephony. During slower periods, they will assist with MAC work and structured cabling.

Top Skills1. 5+ years of experience in the cable/phone industry, including legacy telephony, POTS lines, DMARC, copper circuits, and VoIP.2. Experience running, installing, terminating, testing, and troubleshooting low-voltage cable/copper (Cat5 and Cat6).3. Reliable and comfortable in a client-facing environment.

Additional emphasis: Customer-facing skills, DMARC experience, and strong troubleshooting abilities on POTS/legacy copper lines.

Additional Skills & Qualifications

• Strong work ethic and ability to follow direction
• Reliability and flexibility with work hours
• Professionalism in a government-focused environment
• 100% day-shift role with expectations for cultural fitWork EnvironmentThe work is performed in commercial environments, typically in teams of 2-3.

The team culture is supportive and collaborative. Standard schedule is Monday-Friday on day shift, with occasional flexibility needed for maintenance windows. Typical hours are 6:00am-2:00pm or 7:00am-3:00pm.

Job Type & LocationThis is a Contract position based out of Linthicum Heights, MD. Pay and Benefits The pay range for this position is $33.00 - $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Linthicum Heights,MD.

Application Deadline This position is anticipated to close on Mar 30, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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