Datacenter Technician (Break-Fix) Nesco Resource, LLC - 3.6 Cranford, NJ Job Details Full-time $28.00 - $31.25 an hour 13 hours ago Benefits Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Qualifications Data center services Customer communication Data center experience 5 years Writing skills Hardware maintenance Maintenance activity documentation Driver's License Task prioritization Hardware support Customer support ticket management Updating inventory records ServiceNow Senior level Hardware diagnostics Server hardware support Ticketing system technical support Full Job Description We are looking for a Datacenter Technician with server break-fix experience to join on a full-time basis.

Shift timing:

3pm-1am or 12pm-10pm (Shifts are either Sunday to Wednesday or Wednesday to Saturday)

Pay:

$28-31.25/hr If on the 3p-1am shift, there is an additional 10% shift differential Qualifications Ideally someone who worked on HPE, DELL, Oracle (SUN), or Lenovo Servers Problem solving and self-management skills with attention to detail Ability to prioritize tasks and effectively communicate verbally and in writing 5+ years' experience servicing hardware as specified or utilized in customer environment Familiarity with ticket-tracking software (ServiceNow is best) Need A "Valid" Driver License, Valid Passport, or Birth Certificate Need to clear Background & Drug Screen checks before starting Responsibilities Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution Maintains inventory and documentation of activity Creates service tickets, updates, and closes Communicates before and after repair work windows via ticket and email to client Does not need to escalate more complex hardware technical issues Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. com171