POS Support Technician (Korean Bilingual)

BLUU Inc. is a provider of payment processing services, and a developer of Point-of-Sale solutions.

Office Location:

Hackensack, NJ, Annandale, VA, Lynnwood, WA, Los Angeles, CA Responsibilities:

• Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
• Prepare/stage POS hardware and software for deployment
• Maintain POS department equipment and tools
• Perform hardware repairs as required, both in-house and in the field
• Test, evaluate, and document all software/hardware issues
• Provide training to associates, merchants, and resellers
• Install and configure software, hardware, cables/wiring, and networks
• Monitor system performance and troubleshooting issues
• Provide documentation as required Qualifications and Skills
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Bi-lingual in English & Korean
• POS/PC support related experience preferred
• Able to work off-site occasionally
• Business travel may be required Benefits
• Medical, Dental, and Vision Insurance
• Employer paid Life Insurance
• 401K matching,
• Paid Vacation and Sick
• Gym Support Stipend

• Lunch Stipend Pay:

  $21.00
• $29.

00 per hour

Benefits:

401(k) 401(k) 3% Match 401(k) matching Company car Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Paid training Referral program Retirement plan Vision insurance Application Question(s): Are you able to work night and weekend shifts? Which location are you applying for? Do yo have a CompTIA + Certification? The hourly pay range for this job is $21

• $29.

is this within your range?

Language:

Korean and English (Required)

License/Certification:

Driver's license (Required) Willingness to travel: 25% (Required)

Work Location:

In person