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PCSS Student Technician 2026 - 2027

Job

Seton Hall University

South Orange, NJ (In Person)

Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/3/2026

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Job Description

PCSS Student Technician 2026 - 2027 Seton Hall University - 4.1 South Orange, NJ Job Details Part-time 1 day ago Qualifications Desktop computer repair Computer operation Customer communication Laptop (troubleshooting support) Hardware maintenance Windows Computer hardware Desktop (troubleshooting support) Desktop applications Computer networking Productivity software Desktop administration Hardware diagnostics Full Job Description PCSS Student Technician 2026 - 2027 Job no: 497288 Full time/Part time:
Part-time Location:
South Orange Categories:
Student Employment
JOB SUMMARY
Student Laptop Technicians provide technical support in the Technical Support Services Area in Corrigan Hall, Innovation Hub and around campus. Student Technicians are responsible for providing software and hardware technical support and troubleshooting for members of the Seton Hall community. Student technicians will document all work done in various databases as warranted. In addition, Student Technicians are expected to provide excellent customer service at all times.
DUTIES & RESPONSIBILITIES
Student Technicians will be responsible for: Greeting customers warmly and ascertaining the issue or reason for coming in Diagnosing and documenting laptop related issues Software installation, configuration, troubleshooting, and maintenance Servicing laptop hardware related issues and/or sending laptops for further repair Entering all walk-in requests into the JIRA database as well as checking on the status of current database requests Refilling printer paper, toner, and drums around campus Going out to service faculty or lab computers around campus Working on extra projects and tasks as needed between day-to-day operations. Working with University Systems in development, implementation, troubleshooting, and training. Must attend training seminars and be knowledgeable in the areas needed to perform required services.
REQUIRED QUALIFICATIONS
Must be a current Seton Hall student Understanding and/or experience with laptop hardware and software troubleshooting Knowledge of current Windows operating systems, in addition to basic knowledge of current MS Office products, and various other Seton Hall supported software and hardware Ability to quickly adapt to ever changing hardware and software products Someone who is articulate, organized and able to work as part of a team Basic knowledge of networking and connectivity Great customer service skills Excellent interpersonal verbal and written communication
SPECIAL INSTRUCTIONS
Physical Demands:
Carrying reams of paper as needed to stock printers. CONTACT Marsha Philemon
FEDERAL WORK STUDY ELIGIBILITY
Not Required Seton Hall University is committed to programs of Equal Employment Opportunity (EEO).
Advertised:
27 May 2026 Eastern Daylight Time Applications close: 02 Oct 2026 Eastern Daylight Time