Full Job Description Title:

Network Operations Center Technician 1 1547 Critical Systems Realty is a leading provider of data center services, committed to delivering exceptional reliability, efficiency, and sustainability. We are seeking highly motivated individuals interested in joining our Facility Operations Team to help maintain our vision. As a key member of our team, you will be responsible for the overall monitoring and notification of the facility and property to its highest standard. This position will report to the NOC Manager.

Job Description:

Monitor multiple BMS systems for any unusual activities or failure of the critical infrastructure equipment and operating systems that support the data center environment
Provide technical support to other teams or clients, as required
Maintain detailed and up-to-date records of all alarms and customer portal ticketing
Responsible for customer and event notification
Work with 1547 IT to coordinate and execute routine maintenance and system upgrades
Communicate effectively with 1547 IT to ensure efficient operation of the networks
Support 1547 IT to coordinate and execute routine maintenance and system upgrades
Follow daily procedures and walk through reporting
Support security/access control including shipping and receiving duties
Assist with response to emergency situations and customer requests as needed
Work well in a team environment, willing to share ideas

Requirements:

High school diploma or equivalent: trade school or associate degree preferred
General understanding of computer system applications to perform daily work requirements
Be willing to work a flexible schedule including nights, weekends, and holidays
Join an \"on call\" rotation to assist with unscheduled events and emergencies
Able to assist with site inspections in a large property based on location
Exhibit strong verbal and written communication skills
Demonstrate a strong sense of ownership and pride in your work
Willingness to work in a fast-paced, mission critical environment

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

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