Information Technology Technician (Off-Campus) Sinclair Community College - 4.2 Dayton, OH Job Details Full-time From $47,087 a year 4 hours ago Benefits Disability insurance Health insurance Dental insurance Tuition reimbursement Vision insurance Life insurance Retirement plan Qualifications Driver's License Computer hardware Desktop (troubleshooting support) Associate's degree PowerShell Shell Scripting Full Job Description The IT Technician position supports 1,207 computers used by faculty, staff and students at all off campus locations and 6,307 computers on-campus when schedule permits. This includes installation, maintenance and support of all hardware, software, and infrastructure necessary for faculty, staff and students to complete their work. The salary for this position begins at $47,087.00 and is commensurate with education and experience. Why you'll love

Sinclair:

The following are some of the benefits that full-time support staff with Sinclair College receive: Tuition Waiver for

You and Your Family:

E mployees and eligible dependents can take advantage of tuition-free access to Sinclair courses and programs.

Generous Retirement Benefits:

B uild your future through participation in OPERS, including a 14% employer contribution.

Exceptional Time Off :

Enjoy more than four weeks of vacation and personal leave, more than three weeks of sick leave annually, and 14 paid holidays each year. Health Benefits That Work for

You :

Choose from competitive medical, dental, and vision plans designed to support you and your family's health and well-being. Peace of Mind for the

Future :

Full-time employees receive employer-paid life insurance and long-term disability coverage.

Professional Growth Opportunities :

Continue your education and career development with tuition reimbursement and ongoing professional development support.

Work-Life Balance and Wellness :

Access programs, resources, and events that support your personal well-being and professional success.

•SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Principal Accountabilities Emergency Technician This position takes care of all off campus emergency tickets PCs and Laptops Configuring, maintaining, and troubleshooting notebooks and PC's to function on and off our SCC-NT network Maintain Off Campus Imaging Server/s Build and distribute images for all locations that do not use the Sinclair image Writing and editing PowerShell, VB scripts and batch Spare Parts Inventory Participate in maintaining the spare parts inventory through notifying immediate supervisor of parts needed and the purchase of specialized parts for individual customers Hardware Installing, configuring, networking, troubleshooting, and maintaining Admin and Lab hardware configurations Peripheral devices NAS Devices Multimedia Equipment Network printers and drivers Troubleshooting various hardware problems and conflicts Returning equipment to vendors to obtain service or replacement Maintain Off-Campus Info Sheet Update the sheet each time a change is made or a device is imaged with an off campus image Network Installing, configuring, and maintaining Network cabling, keystones and RJ-45 connectors Switches/Router Wireless LAN and Cellular Hotspots Software Installing, configuring, networking, troubleshooting, and maintaining Windows Image Off campus images Windows Deployment Services Microsoft Deployment Toolkit Operating Systems — Windows and Apple Departmental and lab specific software Updating existing software and images as new versions, bug fixes, updates, and services packs become available Requirements Minimum of an associate's degree in computer science or a related field required Minimum of one (1) year of experience supporting a large multi-user environment required In-depth technical knowledge and understanding of various operating systems, software and computer hardware required Batch, PowerShell and VB Script knowledge required Must be able to pass a Prison Contractor background check Must have a valid driver's license and meet Sinclair's insurance requirements Thorough understanding of electronics, basic networking, and analytical troubleshooting strongly preferred Ability to resolve problems and complete tasks in a timely manner required Ability to adapt to the continuously changing environment and challenges relative to this position to meet the customer's needs required