Level 2 Technician

Job Listing ID:

4461936

Job Title:

Level 2

Technician Application Deadline:

Open Until Filled

Job Location:

Hillsboro

Date Posted:

03/27/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x& compid=0#/) , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Level 2 Technician to join their team onsite in Hillsboro, OR and provide end-user support.

Duties and Responsibilities :

Preparing old equipment for re-dispositioning and e-waste handling Managing inventory counts and updating the peripheral tool regularly Load balancing equipment to different Client and non-Client sites Loading/unloading assets into lockers Updating and closing tasks in ServiceNow with all required fields correctly filled out or attached Closing tasks within their SLA (service level agreement) timeline, if not there is an exception/explanation for the breach recorded in the task Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment Ensuring all client inventory assets are stored and distributed in a clean and professional manner Sending emails to clients for asset collection Opportunities to train to move into a more technical role Performing inter department deliveries using company van (site specific) Picking up surplus equipment from users Pulling new orders that come in on ServiceNow (ticketing system) Scrapping e-waste Testing and cleaning laptops Taking out trash/metal bins Diagnose and categorize the assets in non-available state in Service-Now (no assets are to be in not available status more than 10 days) Perform basic to moderate Hardware repairs and must be comfortable with replacing PC components and PC peripherals Basic to moderate software troubleshooting and OS imaging required Adjustment/troubleshooting of Monitors and docking stations in Hybrid Cube offices Imaging of drives to a server location for Client's legal department Must be comfortable with working with clients directly in person, via phone, E-mail, and instant message Assist with locating systems physically or by remote means of investigation during audits You will be required to cross train for other positions within the team to provide backfill coverage May be asked to join meetings with key stakeholders on special projects Audio Visual & Telephony (AVT) Quickly troubleshooting AV systems under guidance of senior techs Managing and completing Preventative Maintenance audits Creating / Resolving break / fix tickets by monitoring client ticketing system Engaging customers' requests for meeting support Escalating large break / fix issues and workarounds to VC Lead Technician Manage site inventory and spares with use of database Acting as point of contact for Level 2 technicians Engaging VC Lead on site for large project deployments and floor renovations and escalations

Skills and Qualifications :

Minimum 1+ years technical experience desired Must be able to lift up to 35 lbs. solo Must have valid DL to drive company van (site specific) Steel toed shoes may be required for s...

Job Classification:

Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A