PERMANENT

\nPosted 06/2026\nJob Description\nJob Summary\nKeep Manufacturing Connected. Keep Systems Running.\n

Location:

West Hazleton, PA Schedule:

1st shift, 8am to 5pm

Pay Rate:

$35 - $44\n

Contract Length:

12 months to start, possible to extend\n

Start:

ASAP\nMake an Impact Where Technology Meets Production\nPDS Tech Commercial is seeking a skilled IT Operations Technician to support enterprise-wide systems for a leading manufacturing organization. In this role, you'll be the frontline of IT support—keeping employees connected, systems secure, and operations running efficiently in a fast-paced, safety-first industrial environment.\nYour work will directly support production teams, business operations, and critical infrastructure across the enterprise.\nWhat You'll Do Day to Day\nAs an IT Operations Technician, you'll provide hands-on technical support and system maintenance across the organization, including:\nProviding technical support to employees via phone, email, chat, ticketing systems, and in person for onsite users\nSupporting remote locations with timely and effective IT assistance\nConfiguring and deploying new equipment; managing used inventory, loaner devices, and returned hardware\nAssisting with installation, maintenance, troubleshooting, and licensing of software and applications\nTroubleshooting and maintaining IT infrastructure including desktops, laptops, phones, printers, servers, conference room systems, access control, and network devices\nCreating and supporting user accounts and group memberships\nProcuring, configuring, distributing, and troubleshooting mobile devices\nParticipating in IT projects and performing other assigned duties\nWorking a rotational on-call schedule, including evenings and weekends\nUpholding all safety policies, procedures, and housekeeping standards—safety always comes first\nRequired Qualifications\n2-3 years of technical experience supporting end users (computers/laptops, desk phones, mobile devices, printers)\nIT-related associate degree or equivalent combination of education and experience\nStrong troubleshooting, problem-solving, and customer service skills\nAbility to prioritize tasks and work independently in a fast-paced environment\nExcellent communication skills and attention to detail\nPreferred Qualifications\nExperience installing, configuring, and troubleshooting Windows OS, Microsoft Office, Outlook, and related applications\nHands-on experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals\nExperience supporting networking equipment, conference room A/V systems, and security systems (cameras, badge access)\nFamiliarity with workstation imaging tools and MDM solutions such as Intune\nExperience working in a heavy industrial or manufacturing environment\nCustomer support or helpdesk training\nWorking knowledge of Windows-based operating systems and peripheral troubleshooting\nAbility to identify recurring issues, recommend solutions, and document technical processes and FAQs\nStrong documentation skills and a customer-first mindset\nAzure certifications (preferred):\nAZ-900\nAZ-104\nAZ-040T00-A\nReady to Power the Systems Behind the Operation?\nIf you're a safety-focused IT professional who enjoys hands-on support and solving real-world technical challenges, we want to hear from you.\nApply today and take the next step in your IT career with PDS Tech Commercial—supporting technology that keeps manufacturing moving.\n

Pay Details:

$35.00 to $44.00 per hour\nBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.\nEqual Opportunity Employer/Veterans/Disabled\nMilitary connected talent encouraged to apply\nTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy\nThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:\nThe California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance\n

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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