Help Desk /Security Support - Hybrid

• Webcam interview
• Long term contract
• Hybrid
• Job Description The client an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields.

This is a cross-team position to fulfill duties within our security and help desk teams. Key Responsibilities Provide general technology support Respond to and implement support tickets Assist documenting and managing incidents and vulnerabilities Perform network monitoring and reporting Ensure compliance with regulatory guidelines and policies Skills/Requirements Skill Required Years Experience in information security related support Required 2 Years Experience in helpdesk related support Required 2 Years Ability to communicate effectively orally and in writing Required Ability to collaborate with peers, between teams, and stakeholders Required Experience with Microsoft server and workstation operating systems Required Experience with Microsoft O365 products Required Experience with incident reporting and support ticketing systems Required Experience with network and computer security testing tools Required Experience reading and interpreting security logs and reports Required Knowledge of industry standards and best practices of information security Required Knowledge of business process analysis methods Required Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed Required Perform related work as required Required Strong problem-solving and critical thinking skills Required Stays up to date with cybersecurity trends and risks Required Experience working with Tenable and Splunk Required Excellent communication and collaboration skills Required Ability to quickly adapt to changing priorities and technologies Required Associate's degree or current certifications within information technology Required