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AI
Amazon.com, Inc.
Network Infrastructure Eng I, Amazon Dedicated Cloud
Career Insights for Network / Systems Support Specialist
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Scorecard
Based on Virginia data
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$69,824 / year median in Virginia
-9% projected decline
Job Description
Description Amazon Web Services (AWS) is looking for a Network Infrastructure Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions continue to expand and grow, Infrastructure Operations is looking for builders to take on the challenge of scaling network systems allowing us to stay ahead of customer demand. As a Network Infrastructure Engineer, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Engineers will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possess strong written and verbal communication skills and have significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazon's vast network infrastructure, Network Infrastructure Engineers are expected to build or enhance tools, develop best practices, refine operational procedures and think proactively. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities
- Clearly communicate project status and blockers to leadership and project management.
- Perform device build and cabling validation activities.
- Manage cabling vendor activities and performing quality assurance activities.
- Support Network Engineering deployment activities during scheduled change management windows and participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware
- Complete customer requests via Remedy trouble ticketing system
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
- Deliver simple, sustainable and repeatable solutions and processes.
- Manage work and priorities through ticketing system and workflow and Collaborate with various stakeholders to remove project obstacles
- Travel within geographical work area is required, up to 40% travel outside traditional work area may be required possibly including international travel and experience with small project scopes and ambiguous details within a relevant work environment A day in the life A day in the life of a Network Infrastructure Engineer on our team includes attending meetings, creating and executing change management activities in the data center, deploying hardware, connecting cabling, troubleshooting links, updating tickets, working with peers from all across AWS to innovate and develop, and finding new ways to do it all better for our customers.
- 1+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
- Experience with networking fundamentals
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- General comprehension of the various components and sub-components of data center infrastructure
- 3+ years of mid-level and/or enterprise experience as a technician or engineer; or an equivalent combination of education and experience. Preferred Qualifications
- Knowledge of IP networking fundamentals such as BGP, OSPF and other R&S technologies
- 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
- CCNA or equivalent level networking certification, or Bachelor's degree
- Knowledge of data center infrastructure design, operations, or delivery Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- 96,000.00
- 166,300.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Mental Health
- Health and Wellness Programs