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Take2 Consulting, LLC

Sr. Technical Field Engineer

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Job Description

Sr. Technical Field Engineer at Take2 Consulting, LLC Sr. Technical Field Engineer at Take2 Consulting, LLC in Lakewood, Washington Posted in 4 days ago.

Type:

full-time Sr.

Technical Field Engineer Travel:

1-4 weeks at a time (up to 50% overall), supporting deployment and training sites. Primarily by vehicle (valid driver's license required), with occasional air travel. When not traveling, work will be performed out of the VAMC in Tacoma located at: 9600 Veterans Drive Southwest Tacoma

WA 98498

United States Overview We're looking for a technically skilled, people-focused Installation Engineer who thrives in dynamic environments and doesn't mind hitting the road. This senior role oversees a team of onsite technicians supporting the VA's EHRM deployment and training project, combining hands-on technical work with team leadership and a strong customer-service focus. Operates with limited supervision. Responsibilities Manage setup of training-site equipment: current VA image, AD access for training use, network/Wi-Fi connectivity, and peripheral installation at each seat. Oversee onsite technicians supporting installation and ongoing issue resolution. Manage baseband and internet connectivity, and Wi-Fi hardware, at each site. Handle hardware start-up, imaging, configuration, naming, break/fix, and issue resolution. Manage equipment inventory and ensure connectivity through all training sessions. Provide installation support and ongoing issue resolution, including onsite tasks as needed. Required Qualifications 5+ years designing, analyzing, configuring, or troubleshooting IP networks; able to analyze network traffic and diagnose issues. Experience managing technical teams.

Wi-Fi and network hardware:

install, configuration, management, and issue resolution.

Hardware/software support:

troubleshooting, imaging, break/fix (laptops, desktops, printers), refresh/upgrade/deployment projects. Able to lift/move equipment and pallets up to 50 lbs, and stoop/crouch/reach for setup work in server closets and under desks, with no restrictions. Strong written and verbal communication skills; experience writing reports/deliverables. Able to travel up to 50%; personal transportation required. Bachelor's in

CS/IS/IT

(or equivalent) + 10 years total experience, or 18 years total experience without a degree. Preferred Strong critical thinking and error-assessment skills. Public Trust clearance. Windows desktop deployment experience. IT Helpdesk Tier 2 experience.

Benefits

  • Dental Insurance