Technology Product Owner - Agentic AI & Telecom Porting (260583) Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it. All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com. Job Summary The ideal candidate for the Product Owner position is excited by technology, passionate about learning, and should view every customer interaction as an opportunity to create an exceptional experience. The Product Owner will need to be entrepreneurial and work in a highly collaborative environment. They will have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. This employee will dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. An ideal candidate is someone who has excellent judgment and high standards, and is an articulate, persuasive communicator and a good writer. People trust and respect the Product Owner and they like to work with them. The Product Owner is eager to pioneer new experiences, putting the customer first and challenging conventional wisdom. You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite. Responsibilities Define a data-driven product vision, develop business cases and requirements, and prioritize competing opportunities. Partner with other teams across Consumer Cellular to identify and influence development of new products and services. Interact with stakeholders at multiple levels and in multiple locations, and work with business, operations, tech, and BI teams to define and deliver solutions. Author user stories and product requirements, while contributing to the technical design of new product features. Work directly with technical teams to build exceptional products. Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical or operational constraints. Utilize Agile methodology & tools (Jira, Confluence). Understand dimensions of data quality. Coordinate with stakeholders on incident management. Qualifications 3+ years of progressive experience with IT project execution. Bachelor's Degree in Business, IT, Engineering or related and applicable experience. Experience authoring stories and documenting requirements in tools such as Jira, Confluence, etc. Verifiable success of performance against goals and objectives. Knowledge of SQL. Strong analytical skills. Strong communication skills. Experience working in Scrum Agile. Experience with the SDLC and tools: Jira, Confluence, GitHub, etc. Ability to prioritize effectively.

Preferred Skills:

Experience in leading and delivering Agentic AI products and solutions is preferred. Prior experience in telecom porting and/or activation processes is preferred. Strong understanding of telecommunications industry workflows, systems, and operational processes is a plus. About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com, by phone at (888) 345-5509, and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube for tutorials, features, applications, and company news. Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

Minimum Salary:

$111,300

Maximum Salary:

$161,700 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. Competitive base pay with potential for shift differential, overtime and bonus pay Medical insurance (98% company-paid for full-time employee only coverage) Dental and Vision insurance (100% company-paid for full-time employee only coverage) 401(k) company match of 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid Time Off (PTO) available following a 30-day waiting period• 6 company-paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D insurance equal to 1x your annual earnings (100% company-paid) Long-Term Disability insurance (100% company-paid) Employee Assistance Program (100% company-paid) Education reimbursement Employee rewards program Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment background check and drug screen is required.

Primary Location:

United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260

Job:

Information Technology Schedule:

Full-time Travel:

No Job Posting:

Aug 4, 2026

Unposting Date:

Aug 18, 2026