Digital Onboarding Product, Senior Associate - Payments

Digital Onboarding Product, Senior Associate

• Payments Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Digital Onboarding, Commercial and Investment Bank, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core person, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Digital Onboarding team is responsible for building out a streamlined onboarding, KYC and client outreach platform and processes to reduce friction and time to market for payments products. As the Payments

• Digital Onboarding team, we are instrumental in digital experiences to support onboarding journeys for Payments clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with JP Morgan Chase. Job responsibilities
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Leads the execution of complex digital products, programs and initiatives which have impact across the enterprise
• Drives global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements
• Works closely with the scrum team to drive requirements as the product owner
• Acts as a key participant in large-scale planning, defining the product roadmap based on business outcomes
• Makes decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
• Collaborates and consults strategically with peers, colleagues and mid-level to senior managers to resolve issues and achieve execution goals
• Operates as primary interface between business, tech, ops, risk, legal and compliance to drive digital onboarding and KYC solutions to internal and external clients Required qualifications, capabilities, and skills
• 3+ years of experience or equivalent experti.

..

Rate:

Not Specified Location:

Palo Alto, US-CA Type:

Permanent Industry:

Finance Recruiter:

JPMorgan Chase Bank, N.A.

Contact:

Not Specified Email:

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Reference:

210705328

Posted:

2026-04-15 07:56:57

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