Client Authentication Product Owner#26-23690 Austin, TX Onsite Job Description

Job Title:

Client Authentication Product Owner

Work Location:

Hybrid•4 days a week in the office•5th day remote.

Preferred Work Location:

Austin, TX / Secondary Locations•

Southlake, TX, El Paso, TX and Phoenix, AZ Job Description:

The successful candidate will be responsible for managing product features, client journeys and application platforms used to assess the validity of client logins: Build a feature/product/channel roadmap to articulate and drive the priorities of the group Lead product discovery activities and work with UX, tech, business partners to design experiments to hone solutions Create and define product stories with acceptance criteria based on client need, and is responsible for working with the tech team for successful delivery of the stories Develop a deep understanding of our customers, leveraging data on your feature/product/channel, existing studies, and/or working with our research teams to create new studies or experiments Interact with vendors to obtain support for various platforms. Work with them to upgrade the products and help them with their product roadmaps Explore, evaluate and propose technologies and techniques that fit the needs of the various channels Identify risks in current & proposed solutions; recommend resolutions, controls or mitigation strategies; implement and monitor controls; escalate visibility of risks/gaps as appropriate Work with technology partners and vendors to create authentication techniques Work with channel partners and other product managers to create and implement online identity management and authentication processes and systems Have a passion for creating easy to use, understand and accept experiences Create a release plan in coordination with the scrum team and other lines of business Create reporting on KBIs and production support metrics and monitor performance Build trusted relationships through clear and consistent communication with myriad stakeholders in upstream and downstream roles Provide first-line support to various internal stakeholders (tech support and account/trading service) and sales staff in answering client questions and resolving client escalations Required Qualifications Bachelor's degree in computer science, engineering or business Prior product management experience with online security, authentication, fraud, and/or digital identity Strong communication and presentation skills Superior analytical ability with attention to detail Ability to influence and drive outcomes Documented experience in agile product development Experience with user testing and competitive intelligence Preferred Qualifications Experience with the Financial Services industry The ideal candidate will have a strong interest/passion for our industry Comfortable dealing with ambiguity

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of•Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."