Product Owner - SoftWriters Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology. About SoftWriters SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care. The Opportunity We're seeking a Product Owner to join our growing team and help shape the future of healthcare technology. In this role, you'll own a product area end-to-end, defining priorities, guiding execution, and ensuring delivered work drives meaningful customer and business outcomes across a highly impactful healthcare platform. The Product Team owns the core product experience and customer satisfaction while also serving as the force that takes the AI and automation advancements coming out of Alpha Lab and Engineering and scales them into the hands of as many customers as possible. It's meaningful, high-impact work — and we're growing the team to meet the moment.

Location:

Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday) Reports to: Group Product Manager What You'll Do

• Own and prioritize the product backlog, aligning work to customer value, business impact, and strategic goals
• Define and communicate product direction for a product area in close partnership with Product Management
• Make independent trade-off decisions across enhancements, defects, and operational needs
• Lead release planning and coordinate delivery across engineering, QA, and cross-functional teams
• Work directly with customers and stakeholders to validate needs, assumptions, and solutions
• Ensure requirements and acceptance criteria are clear, complete, and ready for development
• Monitor delivery outcomes and adjust priorities based on performance data and feedback
• Drive alignment across teams for cross-product initiatives
• Identify and prioritize opportunities to apply AI and automation to improve product workflows
• Define direction, success criteria, and guardrails for AI-enabled capabilities
• Evaluate value, feasibility, and risk when choosing between AI-driven and traditional solutions
• Communicate the value, limitations, and expectations of AI-enabled features to stakeholders

What We're Looking For Required:

• Bachelor's degree in computer science, engineering, business, or a related field, or equivalent experience
• 2+ years of experience in software product management or product ownership roles
• Demonstrated ownership of backlog prioritization and delivery outcomes
• Experience making clear trade-off decisions across competing priorities
• Experience working directly with customers and business stakeholders to define and validate solutions
• Proven ability to lead cross-function.

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