1. Bachelor's degree in computer science, Information Technology, Engineering, or a related field. A master's degree or relevant certifications (e.g., Certified Scrum Master (CSM), PMI-ACP) is a plus.
2. High Energy is required and Commercial experience is preferred.
3. Experience as a Scrum Master, with a proven track record of successfully delivering software development projects. Pharma GxP software development experience preferred
4.
Agile Expertise:
Strong knowledge of Agile methodologies (e.g., Scrum, Kanban) and best practices.
5.
Leadership and Communication:
Excellent leadership, communication, and interpersonal skills to effectively manage teams and engage stakeholders.
6.
Analytical and Problem-Solving:
Strong analytical and problem-solving skills to identify issues, assess risks, and develop solutions.
7.
Facilitation Skills:
Ability to facilitate meetings, discussions, and decision-making processes effectively.
Position Summary:
Seeking an experienced Scrum Master to partner with program leadership on a high-priority transformation initiative focused on redefining CRM workflows and driving full ownership of solution delivery. This role will lead cross-functional teams in defining clear data and UI requirements to enable intuitive, insight-driven pre-call and post-call experiences with minimal friction for field users. The ideal candidate will guide agile execution from requirement refinement through wireframing, ensuring solutions support structured planning, seamless execution, effective follow-up, and reduced administrative burden. Experience leveraging modern data and AI-driven frameworks is preferred to deliver scalable, user-centric outcomes in a dynamic environment.
Key Responsibilities and Duties:
1.
Facilitate Agile Processes:
•
Scrum Ceremonies:
Organize and facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
•
Sprint Planning:
Assist the team in defining sprint goals, planning tasks, and estimating effort for each sprint.
•
Backlog Management:
Work with the Product Owner to ensure the product backlog is well-groomed, prioritized, and ready for upcoming sprints.
2.
Team Support and Coaching:
•
Agile Coaching:
Coach team members on Agile principles and practices, helping them to understand and adopt Scrum methodologies.
•
Remove Impediments:
Identify and remove any impediments or obstacles that may hinder the team's progress.
•
Foster Collaboration:
Promote a collaborative team environment where open communication, trust, and respect are encouraged.
3.
Project Coordination:
•
Cross-Functional Collaboration:
Coordinate with cross-functional teams, including data scientists, machine learning engineers, software developers, and other stakeholders, to ensure alignment and integration of projects.
•
Stakeholder Communication:
Maintain clear and effective communication with stakeholders, providing regular updates on project status, risks, and issues.
4.
Continuous Improvement:
•
Retrospectives:
Facilitate sprint retrospectives to identify areas for improvement and implement actionable plans to enhance team performance.
•
Process Optimization:
Continuously assess and improve Agile processes and practices to increase efficiency and effectiveness.
5.
Performance Tracking and Reporting:
•
Metrics and KPIs:
Track and report on key performance indicators (KPIs) and metrics to measure team performance and project progress.
•
Progress Reporting:
Prepare and present regular progress reports to stakeholders and senior management.
6.
Risk Management:
•
Risk Identification:
Identify potential risks and issues that may impact project delivery and develop mitigation strategies.
•
Issue Resolution:
Proactively address and resolve any issues that arise during the project lifecycle.
Education:
• Bachelor's degree in computer science, Information Technology, Engineering, or a related field. A master's degree or relevant certifications (e.g., Certified Scrum Master (CSM), PMI-ACP) is a plus.
Skills and Qualifications:
•
Experience:
experience as a Scrum Master, with a proven track record of successfully delivering software development projects. Pharma GxP software development experience preferred
•
Agile Expertise:
Strong knowledge of Agile methodologies (e.g., Scrum, Kanban) and best practices.
•
Leadership and Communication:
Excellent leadership, communication, and interpersonal skills to effectively manage teams and engage stakeholders.
•
Analytical and Problem-Solving:
Strong analytical and problem-solving skills to identify issues, assess risks, and develop solutions.
•
Facilitation Skills:
Ability to facilitate meetings, discussions, and decision-making processes effectively.
• Proficient in Jira and PPM software.
Competencies:
•
Adaptability:
Flexibility to adapt to changing priorities and project requirements.
•
Collaboration:
Strong ability to work collaboratively with cross-functional teams and stakeholders.
• Attention to
Detail:
High level of attention to detail to ensure project deliverables meet quality standards.
•
Continuous Improvement:
Commitment to continuous learning and improvement of Agile practices and processes.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
