Job Description:

Scrum MasterLocation:

Remote U.S. Role OverviewWe are seeking a Scrum Master to facilitate Scrum ceremonies and drive a project focused on CMDB Data Completeness for Business Applications. The successful candidate will guide the team in following the Scrum framework, identify and remove impediments, and ensure project objectives are met. This role involves close collaboration with business application stakeholders to address data gaps and improve CMDB health. Key ResponsibilitiesFacilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

Identify, troubleshoot, and remove obstacles hindering the team's progress.

Promote a culture of continuous improvement through retrospectives and regular feedback sessions.

Communicate project status, risks, and issues to all relevant stakeholders.

Ensure the team adheres to the Scrum framework and Agile principles.

Address data gaps for active business applications in the CMDB by working with stakeholders.

Update the CMDB Health dashboard to reflect the health of business applications.

Deploy planned Choice Value changes to Business Application attributes.

Develop and revamp ServiceNow Knowledge Articles and training materials.

Create an APM Dashboard in ServiceNow to provide status updates on application-related tickets.

Identify and manage the retirement or re-categorization of applications that no longer meet the business application definition.

Required QualificationsExperience:

Previous experience in a Scrum Master role is required. Demonstrated experience with ADO and ServiceNow is necessary.

Technical Skills:

Proficiency with Agile methodologies, ADO, and ServiceNow is required.

Soft Skills:

The role requires excellent communication and interpersonal skills, along with strong problem-solving and analytical abilities.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

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