Scrum Master

At Summit Credit Union, we believe great teams deliver great member experiences—and strong Agile practices make that possible. As a Scrum Master , you'll play a critical role in enabling high-performing Agile teams to deliver valuable, high-quality solutions. By coaching teams, removing obstacles, and driving continuous improvement, you'll help create an environment where collaboration thrives and outcomes improve—for both internal stakeholders and ultimately our members. What You'll Do (Your Impact) Support Agile delivery teams as a servant leader, guiding them in Scrum practices and principles Foster team maturity by enabling self-organization, accountability, and consistent Agile execution Identify, escalate, and remove impediments to minimize disruptions and keep delivery on track Facilitate Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives) to ensure effective collaboration and progress Partner closely with Product Owners, Development Teams, and leadership to align priorities and ensure clarity of goals Promote transparency by communicating progress, risks, and outcomes to stakeholders and leadership Use metrics and team insights to improve delivery predictability, product quality, and performance Drive continuous improvement through retrospectives and actionable team feedback Create and maintain a psychologically safe, high-performing team environment that supports innovation and collaboration Ensure Agile processes, artifacts, and practices are consistently applied and scalable across teams What You Bring Bachelor's degree in Information Technology, Business Administration, or related field Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification 3+ years of experience working in Agile environments, including Scrum Master or similar role (or equivalent combination of education and experience) Strong knowledge of Scrum framework and Agile methodologies Proven coaching and facilitation skills Excellent communication, collaboration, and conflict resolution abilities Ability to manage dependencies and remove barriers across teams and functions Experience working closely with stakeholders and cross-functional teams Strong analytical mindset with the ability to leverage metrics for continuous improvement Experience with Agile project management tools such as Jira or Azure DevOps Why You'll Love Working Here A meaningful role where you help teams succeed and deliver impactful solutions to members Opportunities to influence team culture, performance, and continuous improvement A collaborative environment where your expertise in Agile practices drives real outcomes A culture that values transparency, accountability, and innovation Additional Details Physical Demands While performing the duties of this position, the employee is required to sit, stand, walk, and use hands and fingers. The employee may occasionally reach above and below shoulder level and lift, push, pull, and/or carry up to 10 pounds. Environmental/Working Conditions Work is performed in a typical administrative setting with climate control and appropriate lighting. Travel to branches may require exposure to outdoor and traffic conditions. Equipment Used A variety of office equipment, including telephone, printer, PC, and mobile devices. Our Commitment At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need. Ready to Make an Impact? If you're passionate about enabling high-performing teams, driving continuous improvement, and delivering meaningful results—we'd love to meet you.