Solutions Architect

Job Description A technology company is seeking a Solutions Architect to partner directly with enterprise customers to support the deployment and integration of the company's platform into complex production environments. The Solutions Architect acts as a technically savvy advisor and coordinator, guiding customers through implementation, aligning the platform to their use cases, and serving as the technical bridge between customers and internal teams.

• Work directly with enterprise customers to support platform deployments and integrations in their environments
• Lead technical discovery to understand customer architecture, systems, and deployment requirements
• Guide integrations with customer APIs, identity providers, data sources, and cloud infrastructure
• Coordinate with internal engineering, product, and partner teams to unblock and support implementations
• Troubleshoot deployment and integration issues and help customers move solutions into production 1 opening on the East Coast / 2 openings on the West Coast We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 7+ years of experience in solutions architecture, implementation engineering, technical consulting, or forward‑deployed roles
• Proven experience working directly with enterprise customers in customer‑facing technical engagements
• Strong understanding of cloud-based deployments and integrations (Azure preferred)
• Experience supporting or guiding integrations across APIs, data sources, identity providers, and authentication systems
• Working knowledge of Python sufficient to review, troubleshoot, or support scripts and integrations (not a pure coding role)
• Clear communicator able to work effectively with both technical and non‑technical stakeholders
• Comfortable owning deployment challenges end‑to‑end and coordinating across customers, partners, and internal teams
• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience)
• Willing and able to travel up to 50% for customer deployments and onsite engagements
• Must be based in the Bay Area, NYC, or Toronto
• Prior experience in a forward‑deployed engineer, deployment architect, or customer solutions engineer role
• Azure‑specific architecture, deployment, or operational experience
• Experience creating deployment guides, integration documentation, or technical playbooks
• Experience partnering with Sales, Customer Success, or Product on technical scoping and rollout planning