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ITSM Solution Architect

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Prepcloud

San Gabriel, CA (In Person)

$135,200 Salary, Full-Time

Posted 2 days ago (Updated 6 hours ago) • Actively hiring

Expires 6/7/2026

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Job Description

ITSM Solution Architect Prepcloud San Gabriel, CA Job Details Contract $65 an hour 2 hours ago Qualifications Data model design Dashboard development Data modeling IT system monitoring IT service management AIOps Scalable systems Solution architecture design Cloud-based systems Scalability IT Senior level
Full Job Description San Gabriel, US Job Type :
Contract Work location : onsite
Salary :
$65 /
Hourly Description Overview:
We're looking for a Solution Architect with strong expertise in IT Service Management (ITSM) and Observability platforms. This role focuses on designing scalable, enterprise-grade solutions across service management, monitoring, and automation ecosystems.
Responsibilities:
Architecture & Design Architect end-to-end solutions using
BMC Helix ITSM Suite:
Incident, Problem, Change, Release Asset & Service Request Management CMDB Design observability strategies using tools like BMC Helix Operations (AIOps) and Dynatrace Build dashboards, synthetic monitoring, APM, and infrastructure monitoring solutions Define end-to-end observability architecture across applications, infrastructure, and cloud Platform Expertise Work extensively with: BMC Helix
ITSM BMC
Helix
CMDB BMC
Helix Discovery Implement and manage: Data models, reconciliation rules, normalization CI lifecycle management and relationship mapping Required Skill Set BMC Helix
ITSM BMC
Helix
CMDB BMC
Helix BMC Helix

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