Oakland Park, FL Salary:

$92-125k based on experience PURPOSE Leads the creation and release of high quality end user and service documentation, supports Customer Service by completing successful product installations and resolving technical issues.

DELIVERABLES & RESPONSIBILITIES 1.

Excel at all dimensions of technical and applications support and service for

Customers:

Installation, commissioning and servicing of systems at Customer facilities.
Provide effective training to End Users, Service / Support staff, and Customers.
Onsite evaluation, installation and repair of current products and/or R D field prototypes.
Drafting and detailing for all application projects as needed.
Assist with preparing engineering reports, letters or memos to Customers.
Work with Customer Service to thoroughly and responsively address Customer questions and requests.
Ability to respond to emergencies on a 24/7 basis, 365 days a year 2.

Lead Vehicle Retrofit Project:

Review and evaluate bid specifications for all retro-fit projects.
Prepare recommendations, requirements, parts list, and layouts using available information. 3. Support Engineering with effective continuous improvement and evolution of existing products.
Create, modify and review technical drawings and specifications. Ensure drawings and designs adhere to established specifications and standards.
Assist with design reviews for existing and new products, specifications and testing requirements.
Develop consistent high quality product documentation across organizations portfolio of products. 4. Support the New Product Development team to realize successful new product designs:
Research and monitor market environment, new technologies, materials, and industry developments to identify potential new opportunities.
Remain at the forefront of emerging industry practices.
Evaluate, recommend, and implement continuous improvement ideas, methods, and processes.

5. 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