Develops, produces, implements, and maintains digital and instructor-led training materials, learning assets, and learning paths for dealer, customer, and employee audiences based on approved instructional designs. Job Requirements Bachelor's degree in Learning and Development, Communications, Technical Writing, Education, Project Management, or a related field, or equivalent relevant experience. Experience developing learning content from approved instructional designs, outlines, and storyboards through final publication. Experience creating digital learning materials, training documentation, and educational resources. Proficiency with learning management systems (LMS), content management systems (CMS), or digital learning authoring tools. Experience developing and implementing learning paths within enterprise learning platforms. Experience gathering technical content from subject matter experts (SMEs) and validating instructional accuracy. Experience managing content development schedules, review cycles, approvals, and publication deadlines. Knowledge of learning content quality assurance, including functionality, formatting, accessibility, and technical accuracy. Proficiency with Microsoft 365 applications. Experience writing, editing, formatting, and maintaining instructional content. Knowledge of content version control, documentation management, and release processes. Experience converting complex technical information into structured training materials for multiple audiences. Preferred Skills Experience developing technical, product, dealer, customer, or employee training programs. Knowledge of adult learning principles and the ADDIE instructional design framework, particularly the development and implementation phases. Experience creating web-based training and instructor-led learning materials. Proficiency with eLearning authoring tools, including Articulate 360 or Adobe Captivate. Experience using Adobe Photoshop or similar graphic design software. Knowledge of graphic design, visual communication, and branded learning content development. Experience supporting training programs for field-based or geographically distributed organizations. Familiarity with learning content accessibility standards and digital accessibility requirements. Experience coordinating translation, localization, and multimedia production. Knowledge of enterprise learning operations, technical communications, and training content management. Experience developing interactive learning modules, knowledge checks, and multimedia training resources. Job Responsibilities Develop instructional content based on approved learning strategies, designs, outlines, storyboards, and content specifications. Convert instructional design concepts into completed digital and instructor-led learning assets. Develop eLearning courses, instructor-led training materials, facilitator guides, participant resources, job aids, and knowledge assessments. Gather and organize technical information from subject matter experts to support instructional content development. Review source materials, identify content gaps, and verify technical accuracy before publication. Coordinate content drafting, production activities, stakeholder reviews, approvals, and project handoffs. Manage multiple learning content development projects, including schedules, milestones, deliverables, and release deadlines. Build, upload, configure, test, and publish training content within enterprise learning management systems and digital learning platforms. Develop and maintain structured learning paths for dealer, customer, and employee training programs. Perform quality assurance testing to verify course functionality, formatting, accessibility, technical accuracy, and learning platform compatibility. Create and maintain instructional templates, source files, version histories, review documentation, and approval records. Incorporate stakeholder feedback and approved revisions into learning materials. Coordinate training content launches, publication schedules, and platform implementation activities. Support multimedia production, graphics development, translation, and localization of training resources. Maintain existing learning content by updating technical information, course materials, and published learning assets. Monitor learning content project status, outstanding requirements, production risks, and implementation issues. Track content development decisions, review outcomes, approvals, and release documentation. Coordinate with instructional designers to ensure learning content aligns with approved instructional objectives and established design standards. Support the development and implementation phases of the ADDIE framework. Maintain learning materials according to established content management, accessibility, branding, and quality standards.

Pay Details:

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.