Email Support Specialist Caliber tech llc Aurora, IL Job Details Temporary | Temp-to-hire | Contract $50 - $60 an hour 2 hours ago Qualifications Authentication Configuration management Microsoft Exchange Email configuration (technical support) IT services information & network security Threat intelligence Identity and access management (IAM) solutions

Full Job Description Job Title:

Proofpoint Email Security (Secure Email Gateway)

SME Location:

Aurora, IL(On-Site)

Job Duration :

Long Term Job Description:

Job Summary:

We are seeking a skilled and experienced Proofpoint Email Security SME to lead the deployment, integration, and governance of Proofpoint Secure Email Gateway across enterprise environments. The ideal candidate will have deep expertise in email security, threat protection, and Proofpoint configuration, with a strong ability to collaborate across IT, SOC, and operations teams.

Key Responsibilities:

Email Environment Assessment & Integration Review the new organization's email infrastructure (Microsoft 365 or on-premises Exchange). Add new domains to Proofpoint configuration and set destination mail servers. Integrate user directory (LDAP or Azure AD) for address validation and synchronization. Plan and execute MX record switch to route email traffic through Proofpoint. Configure connectors for Microsoft 365 or Exchange environments. Security Configuration & Threat Management Implement spam, phishing, malware filters, and DLP policies as needed. Align Proofpoint DLP with existing enterprise solutions (e.g., Microsoft Purview). Configure alerting mechanisms to notify SOC of advanced threats. Define alert routing protocols and ensure visibility of threat intelligence to SOC. Monitor quarantines for false positives and tune policies accordingly. User & Admin Enablement Train mail administrators on Proofpoint UI (quarantine release, tracking logs). Set up user digest notifications for quarantined emails and VIP impersonation protection. Provide end-user guidance on quarantine digest usage and email release procedures. Grant access to operations teams and conduct KT sessions with handover sign-off. Governance & Maintenance Develop SOPs for policy tuning, quarantine management, and threat analysis. Update filters, whitelists, and blocklists based on evolving threat landscape. Periodically scan for rogue or expired certificates and renew SSL certs used on Proofpoint interface. Ensure capacity planning for increased inbound/outbound email volume. Maintain user synchronization via directory integration. Domain & Authentication Management Update SPF, DKIM, and DMARC records for new domains sending via Proofpoint. Outline parallel run or direct cutover strategy for Proofpoint deployment. Document all configurations and maintain change logs for audit and compliance.

Qualifications:

Proven experience with Proofpoint Secure Email Gateway and enterprise email security. Strong understanding of email infrastructure (O365, Exchange), MX records, and mail routing. Experience with LDAP/Azure AD integration and directory synchronization. Familiarity with SPF, DKIM, DMARC, and email authentication best practices. Excellent documentation and training skills. Ability to lead cross-functional teams and drive secure email initiatives.

Pay:

$50.00 - $60.00 per hour Expected hours: 55.0 per week

Work Location:

In person