The Role Field-based technical pre-sales consultant developing Digital Experience and unified communications solutions for CDW customers. Provides architecture guidance across Microsoft Teams, Webex, calling, assessments, optimizations, health checks, deployment, and advisory services. Leads customer conversations, scopes solutions, writes statements of work, supports sales strategies and public-sector opportunities, maintains strategic relationships, and provides technical enablement and mentoring. Requires travel to customer locations up to 25%. Summary Generated by Built In Description The Consulting Solution Architect is a field-based technical pre-sales role responsible for developing comprehensive Digital Experience solutions for CDW customers. This role provides consultative guidance, supports partner product sales, scopes service offerings, and builds strategic relationships to drive business growth. The role partners with customers, delivery teams, and internal sales teams to act as a trusted advisor and expand Digital Experience services, with a primary focus on state and local customers and national coverage. What You Will Do

• Develop assessment and service solutions including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Lead customer-facing conversations for Digital Experience solutions and provide deep technical guidance across unified communications, Microsoft Teams, Webex, calling, and related solutions.
• Collaborate with customers, delivery teams, sellers, and sales leaders to provide consultative guidance, develop sales strategies, and support opportunities.
• Assess customer needs and translate them into clear solution scope, assumptions, deliverables, and statements of work (SOWs).
• Analyze technical and competitive considerations to align solutions with customer long-term goals.
• Maintain strategic relationships with customers, sales, delivery leadership, and key strategic partners.
• Support state and local customer opportunities, including RFP and contract-related requirements.
• Serve as a subject matter expert across multiple product and solution families.
• Contribute to marketing-approved thought leadership including LinkedIn, blogs, and online publications.
• Drive technical enablement, outreach, coaching, and mentoring initiatives for Solution Architects and sellers.
• Travel to customer locations up to 25% as needed. What We Expect of You
• Bachelor's degree required and 8+ years of experience OR 12+ years of work experience required.
• 8+ years of experience in technical pre-sales, consulting, or post-sale delivery roles.
• Deep technical expertise in Digital Experience and unified communications.
• Hands-on knowledge of Microsoft Teams, Webex, calling, and related Digital Experience solutions.
• Ability to write statements of work and define and understand solution scope.
• Sales or presales background with strong customer-facing communication skills.
• Strong collaboration and leadership skills with ability to influence cross-functional teams.
• Excellent customer engagement, communication, and presentation skills.
• Proven ability to design and communicate complex technical solutions.
• Strong analytical and problem-solving skills.
• Ability to work independently with minimal guidance.
• Ability to travel to customer locations up to 25%.
• Prior CDW experience or strong knowledge of how CDW operates, is a plus.
• Experience supporting state and local customers, is a plus.
• Understanding of RFPs, contract requirements, approval levels, and navigating public-sector buying processes, is a plus.
• Experience in an OEM, customer, or partner environment with deep industry knowledge plus technical and sales capability, is a plus.
• Location in the western half of the United States, is a plus Pay range: $117,000
• $170,100 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
• CDW is committed to being an AI-fluent organization
• We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances
• not replaces
• human creativity and decision-making.

You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

• About Us
• CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do
• it's how we do it. At CDW we act as one
• building trust, speaking candidly, and working together to achieve more. We play to win
• focusing on what matters most and delivering for our customers. And we think forward
• staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees
• working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.

• Together, we Make Amazing Happen.
• CDW is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. Read Full Description Skills Required Bachelor's degree and 8+ years of experience, or 12+ years of work experience 8+ years of experience in technical pre-sales, consulting, or post-sale delivery roles Deep technical expertise in Digital Experience and unified communications Hands-on knowledge of Microsoft Teams, Webex, calling, and related Digital Experience solutions Ability to write statements of work and define and understand solution scope Sales or presales background with strong customer-facing communication skills Strong collaboration and leadership skills with ability to influence cross-functional teams Excellent customer engagement, communication, and presentation skills Proven ability to design and communicate complex technical solutions Strong analytical and problem-solving skills Ability to work independently with minimal guidance Ability to travel to customer locations up to 25% Prior CDW experience or strong knowledge of how CDW operates Experience supporting state and local customers Understanding of RFPs, contract requirements, approval levels, and public-sector buying processes Experience in an OEM, customer, or partner environment with deep industry knowledge and technical and sales capability Location in the western half of the United States What the Team is Saying Phil Practice Vice President To future proof our AI strategy, I think about it like software development. If we have legacy code that's 30 years old sitting there (technical debt) that's not good. So I think just a constant practice of updating your estate or remodeling your home to make sure you're using the latest and greatest is going to help you stay at the forefront of AI Phil Practice Vice President To future proof our AI strategy, I think about it like software development. If we have legacy code that's 30 years old sitting there (technical debt) that's not good. So I think just a constant practice of updating your estate or remodeling your home to make sure you're using the latest and greatest is going to help you stay at the forefront of AI Mason Sales Intern The culture at CDW is one of the most supportive and positive environments I've been part of. From the first week, I could tell that people genuinely want to help each other succeed. Everyone I met, from fellow interns to senior leaders, made it clear that collaboration and teamwork are at the heart of CDW's values. Kevin Denison Director, Strategic Initiatives — U.S. Commercial My favorite thing about my role is being involved in so many cross functional workstreams that are focused on transforming our business for the future. Drew Bills Senior Manager in Corporate Communications My favorite thing about CDW's evolution over the years has been its ability to continuously adapt and innovate while staying true to its core values. Cody Weaver Technical Architect The most rewarding part of being a Technical Architect at CDW is bringing everything together. Every day, countless people here make impactful changes, driving growth and excellence. I take pride in being the "glue" that unites these efforts, creating scalable solutions for hundreds or thousands of customers. Cole Barroso Account Representative Everyone wants to see each other succeed and will do what they can to help you out, all you have to do is ask. Alexyn Steiner Corporate Account Representative CDW really does feel like a family because of such deep connections and having so many people looking out for you. Mike Nolan Account Manager, K-12 CDW has provided me with stability, security, and generous compensation, and it was the best move I could have made. Ebony Thomas Account Manager, Higher Education Working for a company that is always expanding and changing can be challenging... but that is also motivating because there is endless potential and opportunity if you get after it! Christine A. Leahy Chair and Chief Executive Officer Social Impact is an important driver of CDW's culture and success. We can't do this work in isolation, so we collaborate with coworkers, nonprofit partners and the community to advance digital opportunity for all. I am incredibly proud of our coworkers and excited about our future path. Let's make amazing happen! JJ Wilson Summer Intern I pursued the internship at CDW for many reasons: the robust learning environment, the unparalleled networking opportunities, the culture full of innovation and camaraderie. It's very much unique and unmatched Melissa Betancur ACE Intern & Program Lead Coordinator CDW's internship program is going to be distinguished by its emphasis on professional development, mentorship, and meaningful work all within a culture of inclusivity as well as innovation Jessica Coil Security Orchestration Lead When I think back to early in my career, it is so important to find a company that will encourage your growth and your development. That is something that I think CDW delivers on in a great way. If you see an opportunity for improvement, or if you want to learn something that's going to help the team, you're able to do so. CDW Compensation & Benefits Highlights Healthcare Strength — Health, dental, and vision plans are broadly available alongside EAP resources and HSA/FSA options. Coverage is often characterized as solid relative to large‑corporate peers, even if details vary by plan and location. Leave & Time Off Breadth — Paid time off frameworks include flexible or unlimited PTO for many salaried roles, plus standard paid holidays. These structures can support work‑life balance when team workload permits. Parental & Family Support — Offerings include parental leave, adoption and fertility assistance, dependent care resources, and related family supports. These benefits broaden the total rewards package beyond core health and retirement programs. Learn more about CDW's Compensation & Benefits → CDW Insights What's It Like to Work at CDW? CDW Culture & Values CDW Career Growth & Development What's the Work-Life Balance Like at CDW? CDW Leadership & Management CDW Company Growth, Stability & Outlook View all jobs at CDW View CDW Profile Report Job