IT|Enterprise Solutions - Solution Architect I - Enterprise Solutions (Alpharetta, GA, 30022) | 03/02/23

Job Description Client Job Description:

Please tag this SO to Sean Graham and Arunpandian Palpandi. This SO is clone of 79510139 replacing the expired SO.

Job Description:

Expectations from this role: 1. The Solutions Architect-I leads technical strategies and architectures for systems-wide solutions. 2. Expectation from this role involve leading the technical development of large projects, including development and documentation of architecture strategies and standards, using industry-standard integrated architecture models. 3. Uses independent judgment to design, analyse, document and develop technical architecture and solutions for large enterprise level applications and systems 4. Implement solution architecture by building components and custom designs and maintaining technical integrity 5. Identify, analyze, recommend, and implement improvements in system architectures 6. Perform technical feasibility and impact analysis and make recommendations for software architecture or software solution/product selection 7. Perform design reviews 8. Lead, direct and participate in new technology adoption in ERP/CRM. 9. Must understand current operational frameworks and how solutions will be managed through and after the implementation 10. Accountable with deal pursuit to ensure that proposed solutions offer a winning value proposition, playing a key role in the preparation of proposals 11. Lead the due diligence phase of a pursuit to validate and revise the solution as necessary 12. Supervise software architects to develop system recommendation documents by researching, evaluating, analyzing and selecting technology and infrastructure products, functionality and features 13. Use expertise and skills in enterprise solutions technologies to develop/enhance the ERP/CRM Practice.

Typical performance measures: 1. Number of applicable technical/domain certifications completed 2. Number of practice members guided to expand their technical knowledge in specific area apart from their assigned work. 3. Customer feedback on overall technical quality (zero technology related escalations) 4. Number of Technology specific communities in which the role holder is active 5. Number of design patterns / components reused / created 6. Number of consulting assignments led/participated 7. Number of white papers / document assets 8. Breadth of technology knowledge (no. of technologies)

Performance Areas:

Solution Definition & Design:

• Ensure alignment of high-level architecture with the existing client need and business logic; review design prepared by architects.
• Ensure the appropriate teams are involved in the solution design. Ensure technical integration ability and requirements compliance of the solution, especially in case of a multi group / multivendor program.
• Involve external partners / horizontals as appropriate.
• Provide guidance to solution architect around usage of patterns/anti patterns in the solution.
• Identify opportunities for efficiency improvements (e.g., automation), risk reduction in the transformation process.
• Understand the various work streams and technologies necessary to deliver on large programs.
• Resolve any issues based on industry expertise / partners leverage.
• Provide best in class technology and solution options to customers with detailed examples and case studies.

Guide customers on process and technology improvements to achieve agility and quick results.

Asset Development and Governance:

• Provide thought leadership in conceptualizing the need and design of assets.
• Track implementation of assets.
• Lead asset effectiveness and programs.

Project Control and Review:

• Perform architecture design review.
• Identify opportunities for optimization of cost / time / asset utilization in complex projects and advise relevant teams accordingly where possible.
• Provide advice to teams facing complex technical issues in the course of project delivery.
• Define and measure project /program specific architectural and technology quality metrics.
• Review outputs to ensure NFRs are met

Knowledge Management & Capability Development:

• Provide inputs to teams for training, etc.
• Identify the training needs and conduct internal sessions to meet the same. Update collateral on to the knowledge management repository.
• Gain and cultivate domain expertise to provide best and optimized solutions to customer.

Requirement gathering and

Analysis:

• Understand and transform the requirements using ERP/CRM best solution approaches.
• Validate the cross application / cross technology requirements to ensure integrate ability and reconciliation of conflicting requirements; working with customers and other stakeholders

People Management:

• Provide support to various project managers in identification of training needs of the team.

Conduct training and mentoring with respect to technical skills on projects. Support technical evaluation of external and internal candidates to meet project requirements. Perform career guidance and performance management for team members.

Alliance Management:

Identify alliance partners based on the understanding of service offerings and client requirements. Identify areas for joint GTM with the partner. Develop internal capabilities/complementary toolsets to support the GTM strategy. Maintain the relationship with partners. Act as the UST technical POC for the specific technology/solution area.

Technology Consulting:

• Define problem statement for the customer.
• Analyze application/ technology landscape, process, tools and arrive at solution options best fit for the client.
• Analyse Cost Vs Benefits of solution options.
• Define the technology/ architecture roadmap for the client.
• Articulate the cost vs benefits of options to key customer stakeholders

Innovation and Thought Leadership:

Participate in external forums (seminars, paper presentation etc.) to showcase UST capabilities and insights.

• Interact and engage with customers/ partners around new innovative ideas, concepts, and assets as well as industry trends and implications.
• Participate in Beta testing of products / joint lab setup with customer to explore application of new technologies / products.
• Identify areas where components/accelerators or design patterns could be reused across different accounts.
• Create documents, reports, white papers (international/national) on the research findings

Sales Support and Project Estimation:

Develop collaterals for proposals. Conduct workshops at the client site to assist the sales team in sales support, if required. Compare various designs and propose appropriate technology solutions based on the understanding of the RFP and inputs from Architects. Calculate and present estimates based on high level designs to management for supporting go/ no-go decisions. Review estimations and resource plans. Review risk and mitigation plan. Anchor proposal development with cross-linkages across multiple competency units to arrive at a coherent solution, unique value propositions with clear differentiators. Participate in client presentation and client visits

Skill Examples:

1. Proactively identifying solutions for technical issues 2. Ability to maintain technical evaluation procedures 3. Ability to estimate project effort based on requirements 4. Perform and evaluate test results against product specifications 5. Break down complex problems into logical components 6. Interface with other teams, designers, and other parallel practices 7. Set goals for self and team. Provide feedback for team members 8. Create and articulate impactful technical presentations 9. Follow high level of business etiquette in emails and other business communication 10. Drive conference calls with customers and answer customer questions 11. Ability to work under pressure, determine dependencies, risks, facilitate planning, handling multiple tasks Build confidence with customers by meeting the deliverables in time with quality. 12. Use knowledge of Domain/ Industry Knowledge to understand business requirements, create POC to meet business requirements, contextualize the solution to the industry under guidance, create business logic. Interact with SMEs at various stages of the development, translate business requirements to system requirements and perform impact analysis of changes in requirements 13. Use Technology Knowledge to build solutions that interface multiple products/ technologies under guidance. Design technology roadmap for the client, define POC specifics and provide technical guidance to teams to create the same. Create assets independently and provide technical guidance to practitioners. Identify and evaluate new technologies, create white papers on Enterprise Architecture, conduct demos to the client to showcase the features of the solution, review and audit solution independently 14. Use knowledge of Technology Trends to identify technologies/ products relevant to UST in the short term (1- 2 years) within own area/ multiple areas. Forecast trends on new solutions/products/ technologies required in UST. Create/ review technology roadmap for the client 15. Use knowledge of Architecture Concepts and Principles to evaluate the readiness and relevance of architecture solutions. Evaluate existing client implementations for performance bottlenecks and suggest improvement; create value proposition, presentations and demos. Provide thought leadership within UST, provide training on best practices in architecture, provide technical guidance to teams during system architecture. Define enterprise architecture frameworks, validate application architecture solutions independently, and define system architecture for complex applications within the boundaries of the enterprise architecture. 16. Use knowledge of Design Patterns, Tools and Principles to identify optimized patterns within the given requirements, review and suggest applicability of design/ patterns to business needs, define design best practices at project level, provide technical guidance to create high level design 17. Use knowledge of Software Development Process Tools & Techniques to identify and assess incremental improvements for software development process, methodology and tools. Take technical responsibility for all stages in the software development process, conduct optimal coding with clear understanding of memory leakage and related impact. Implement global standards and guidelines relevant to programming and development; come up with 'points of view' and new technological ideas 18. Use knowledge of Project Management Tools and Techniques to plan and manage simple, small or medium size projects/ modules as defined within UST. Identify risks and mitigation strategies and implement the same to manage simple, small or medium size projects/ modules. 19. Use knowledge of Project Governance Framework to support development of the communication protocols, escalation matrix, reporting mechanisms, for small / medium projects/ modules as defined within UST 20. Use knowledge of Project Metrics to understand relevance in project. Collect/ collate project metrics and share it with the relevant stakeholders 21. Use knowledge of Estimation and Resource Planning to consolidate estimates at a solution level, evaluate risks and validate estimates from a technical standpoint; with assumptions, scope and boundaries defined. Conduct resource planning (pyramid, people development) at a project level based on project requirement. C impact analysis for changes and analyze corresponding impact to overall estimates, resource loading and MPP (re-baseline) 22. Use knowledge of Knowledge Management Tools & Techniques to leverage existing material and re-usable assets in knowledge repository. Independently create and update knowledge artefacts. Create and track project specific KT plans, provide training to others, write white papers/ blogs at internal level, write technical documents/ user understanding documents at the end of the project 23. Use knowledge of Technical Standards, Documentation & Templates to create documentation appropriate for the project needs. Create documentation appropriate for the reusable assets/ best practices/ case studies 24. Use knowledge of Requirement Gathering and Analysis to create requirements documents and highlevel process maps. Identify gaps on the basis of business process, analyse responses to clarification questions, produce design documents, and RTM independently. Create and review estimates and solutions at project level. Create and review design artefacts, and update resourcing and schedule based on impacted areas identified. Create design specifically for non-functional requirements 25. Use knowledge of Solution Structuring to carve out complex solutions/POCs for a customer based on their needs. Recommend technology specific accelerators and tools for the overall solution along with optimal features e.g. time savings, cost benefits

Knowledge Examples:

1. Familiar with new features of ERP/CRM eco system and design solutions based on advanced features. 2. Focus on performance improvement and security aspects of overall application. 3. Functional and technical design on various ERP/CRM cloud platform features and automations. 4. Thorough knowledge of coding best practices, and understanding the limitations of Apex coding 5. Experience in integrating ERP/CRM with external systems using

SOAP API, REST API

etc. 6. Must have knowledge of HTML/HTML5, CSS, XML, AJAX, Web-services, Google APIs, JQuery/any other java-script framework. 7. Experience with, Google APIs, JQuery/any other java-script framework, technology specific mobile development (if applicable), Analytics, etc 8. Experience working in Agile methodology. 9.

Software Development Process Tools & Techniques:

Demonstrates thorough knowledge of end to end SDLC process (Agile and Traditional), SDLC methodology, programming principles, tools, best practices (refactoring code, code package, etc.) 10.

Estimation and Resource Planning:

Specialized knowledge of: estimation and resource planning techniques (e.g. TCP estimation model, case based, scenario-based estimation, work breakdown structure estimation, etc.) 11.

Requirement Gathering and Analysis:

Applies specialized knowledge of requirements gathering for (non-functional), requirements analysis for functional and non-functional, requirement analysis tools (such as functional flow diagrams, activity diagrams, blueprint, storyboard), techniques (such as business analysis, process mapping, etc.) and requirements management tools (such as MS Excel) with a basic knowledge of functional requirements gathering 12. Deep understanding of architecting solutions and applications on cloud-based infrastructures. 13.

Design Patterns, Tools and Principles:

Demonstrates in-depth knowledge of design patterns, design principles, practices and design tools 14.

Knowledge Management Tools & Techniques:

Demonstrates working knowledge of industry knowledge management tools (such as portals, wiki, UST and customer knowledge management tools, techniques (such as classroom training, self-study, application walkthrough and reverse KT) 15.

Technical Standards, Documentation & Templates:

Demonstrates working knowledge of various document templates and standards (such as business blueprint, design documents and test specifications) 16.

Solution Structuring:

Demonstrates specialized knowledge of service offerings and products.

Additional Sills:

Aws Cloud,Solution Architecture,Devops

Skills:

Category Name Required Importance Experience No items to display. IT|Enterprise Solutions - Solution Architect I - Enterprise Solutions1DevOps, AWS, Solution ArchitectureDevOps, Aws Cloud, Solution Architecture United States