Jr Software Engineer

Jr. Software Engineer Baltimore, MD; Washington, DC; Chicago, IL; Philadelphia, PA Hybrid $40-$42 per hour 12-Month Contract-to-Hire

ABOUT THE ROLE

Join the Customer Tech Infrastructure team at a leading Fortune 100 Energy client as a Jr. Software Engineer, supporting backend development and operational efforts within the Oracle Customer Care & Billing (CC&B) platform. This role is part of Brooksource's Elevate Program, designed for early-career professionals seeking to advance their technical and professional skills through mentorship, cohort-based learning, and exposure to enterprise-level systems. You will play a key role in enhancing core customer systems, supporting day-to-day operations, and resolving issues during the stabilization and enhancement phase following a recent CC&B implementation. This is an excellent opportunity to gain hands-on experience with enterprise backend systems, utility technology, and production support environments in a collaborative Agile setting.

WHAT YOU'LL DO

Support backend development efforts for enhancements to the Oracle CC&B platform Assist in designing, developing, and testing code to support new features and system improvements Write and execute SQL queries to support data analysis, troubleshooting, and reporting Provide operational support for the CC&B system, including participating in issue resolution and incident response Join troubleshooting calls to help diagnose and resolve production issues in a timely manner Collaborate with team members to identify root causes and implement fixes Utilize Azure DevOps (ADO) to track work items such as bugs, enhancements, and user stories Partner with business and technical teams to understand requirements and translate them into technical solutions Assist in maintaining system performance, stability, and reliability Contribute to documentation of technical solutions, processes, and system changes Continuously build knowledge of enterprise systems, backend development, and utility business processes

WHAT YOU BRING

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field 2-3 years of experience in software development or application support Foundational experience with Java (backend development preferred) Basic to intermediate SQL skills (queries, joins, data analysis) Understanding of relational databases (Oracle preferred) Familiarity with software development lifecycle (SDLC) and Agile methodologies Experience or exposure to Azure DevOps (ADO) or similar tools for work tracking Strong problem-solving and analytical skills Excellent communication skills and ability to work in a team environment

Bonus:

Exposure to Oracle CC&B or similar enterprise billing platforms

Bonus:

Understanding of production support or incident management processes

Bonus:

Familiarity with utility industry concepts (Customer Care, Billing, Meter-to-Cash)

Bonus:

Experience troubleshooting applications or supporting live systems

WHAT'S IN IT FOR YOU

Opportunity to work with a Fortune 100 company in a collaborative, team-oriented environment Participation in Brooksource's Elevate Program, offering mentorship, technical and professional development, and peer networking Hands-on experience with enterprise backend systems and utility technology Full medical, dental, and vision benefits PTO and 401K match Equal employment opportunity employer (EEO)