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Tata Consultancy Services Limited

Nice CXOne Senior Developer

Pay: $100,000/yr

Posted: 6 weeks ago

Location: 2 locations (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/17/2026

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What they do

A Software Developer or Engineer designs or improves computer software. Oversees the entire software development process. Analyzes customer or user needs, designs programs, writes code or instructs computer programmers, tests design, and documents programs. May assist with upgrades or maintenance. May specialize in the design of computer applications or computer systems.

$114,021 / year median in Michigan

-2% projected decline

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Job Description

Nice CXOne Senior Developer

Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
Hands-on experience with NICE CXone development (Studio, APIs, scripting).
Strong understanding of Cisco

UCCE/UCCX

call flows and routing logic.

Proficiency in programming languages (JavaScript, Python, or .NET).
Experience with REST APIs, web services, and data exchange formats (JSON, XML).
The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
Translate Cisco call flows and routing scripts into NICE CXone equivalents.
Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
Develop automation scripts for provisioning and configuration.
Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
Prepare technical documentation, migration guides, and code repositories.

Salary Range- $90,000-$110,000 a year #LI-SP3 #LI-VX1