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Mainframe Operator L1 Incident Management
Job Description
Title:
Mainframe Operator - L1 Incident Management.
Location:
Pontiac, MI .
Duration:
12+ Months Contract.
Schedule:
Onsite | Applicants could be requested to work Holidays, Days, Afternoons and/or Midnight Shifts. We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for Critical Incidents/Events relating to various IT technologies. Quickly create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors. Utilize Graphical Monitoring Systems Tracking Availability and status of Infrastructure Connectivity , Assets , and Services . Monitors Mainframe Control Consoles, Periodically Checking System Performance . May assist with the review/validation of mainframe job control language. Performs deliveries as assigned and must be able to lift 50 pounds.
Required Qualifications:
Experience as a Mainframe Operator / Incident Manager Experience with Microsoft Teams (Minimum 5 Years) Experience utilizing graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. Experience with monitoring mainframe control consoles, periodically checking system performance. Experience with reviewing/validation of mainframe job control language. Can lift 50 lbs. Excellent communication skills
Environment:
Microsoft Teams What s Up Gold Pingdom
PRTG IBM
Mainframe Thank you for your time and I look forward to receiving your reply today.