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Field Application Engineer
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Zeiss Group
Wixom, MI (In Person)
Full-Time
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Job Description
About Us:
How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? Field Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping customers with understanding and applying our hardware and software systems. This support is provided in a variety of ways, including product demonstration, formal and custom training classes, telephone and on-site support, programming and measurement services. This important consultative role requires professional conduct and customer orientation at all times.Location/Region:
This position is located in Wixom, MI. Hybrid position with a bility and willingness to travel in the USA and internationally (35-50%). Sound Interesting? Here's what you'll do:- Provide technical consultation to sales teams and the Industrial Metrology (IM) dealer network on advanced applications and systems
- Ensure accurate technical information flows to the field sales force
- Focus on advanced applications and the introduction of new ZEISS technologies into the North American market
- Deliver technical training programs to sales personnel and dealer partners
- Plan and perform high-quality customer demonstrations, both in-house and on-site
- Provide after-sales technical support to help customers successfully use ZEISS systems
- Conduct customer training to supplement the Applications Engineering team
- Support all Carl Zeiss Industrial Metrology systems and respond to software/applications questions
- Assist with software and system testing for product development, including filing performance reports
- Offer applications expertise for project-related activities, including preparing quotes, analyzing inspection requirements, and estimating Gage R&R results
- Implement quoted application items on-site
- Support IT-related topics, including Windows OS, networking, and database management
- Apply knowledge of Statistical Process Control (SPC) and Geometric Dimensioning & Tolerancing (GD&T) Do you qualify?
- Bachelor's degree in Engineering, Computer Science, or Physics (or equivalent experience)
- Ability to read and interpret engineering drawings .