Sr. Application Engineer- Planogram & Space Planning Systems Bass Pro Shops - 3.4 Springfield, MO Job Details Full-time 17 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Vision insurance Paid sick time Qualifications Systems integration RESTful API IT system monitoring Software implementation Enterprise solutions implementation Application deployment Enterprise software support Software administration SQL Bachelor's degree Cloud service support Merchandising software Version control systems Integration Platforms (Enterprise solutions) SaaS platforms System deployment Grocery store experience Batch data processing Implementing IT solutions System performance monitoring Database software proficiency Full Job Description

POSITION SUMMARY

The Senior Application Engineer - Planogram Space Planning Systems is responsible for the technical administration, support, integration, enhancement, and delivery of enterprise planogram and space planning applications. This role serves as the primary IT owner for planogram platforms and related integrations, ensuring system stability, data integrity, performance, and alignment with business objectives. The ideal candidate possesses hands-on experience implementing and supporting retail space planning applications and can effectively partner with Merchandising, Category Management, Space Planning, Store Operations, Data Management, and external vendors. While this is primarily a technical role, success requires a strong understanding of planogram processes, product hierarchy structures, floor planning, assortment strategies, and retail master data. This individual will participate in solution design, application architecture, integrations, vendor management, production support, and continuous improvement initiatives across the merchandising technology landscape. Key Responsibilities Application Engineering Support Serve as the technical owner for enterprise planogram and space planning applications. Provide Level 2 and Level 3 application support for production issues, user requests, and system defects. Monitor application health, identify root causes, and implement corrective actions. Manage software upgrades, patches, releases, and platform maintenance activities. Configure application settings, security roles, workflows, and system parameters. Develop and maintain technical documentation, support procedures, and knowledge articles. Solution Delivery Participate in the implementation and expansion of planogram and space planning platforms. Translate business requirements into technical designs and solution specifications. Collaborate with vendors, architects, developers, and infrastructure teams on system enhancements. Lead technical testing activities, including unit testing, integration testing, and user acceptance support. Support deployment planning and release management processes. Integration Data Management Design, support, and troubleshoot integrations between planogram applications and enterprise systems including: Product Information Management (PIM) ERP platforms Merchandising systems Inventory and replenishment systems Data warehouses and reporting platforms Supply chain planning solutions Analyze and resolve interface failures, data quality issues, and synchronization problems. Support APIs, ETL processes, message queues, file transfers, and batch processing solutions. Ensure data integrity across merchandising and space planning ecosystems. Technical Analysis Troubleshooting Investigate application performance issues and implement optimization solutions. Perform root cause analysis for recurring incidents. Work closely with infrastructure, database, cloud, and network teams to resolve complex technical issues. Manage incident, problem, and change activities following ITIL best practices. Participate in on-call support as required. Business Vendor Collaboration Partner with Space Planning, Merchandising, and Category Management teams to understand operational requirements. Provide technical consultation on platform capabilities and enhancement opportunities. Coordinate with software vendors regarding support cases, upgrades, and product roadmap initiatives. Act as the IT subject matter expert for planogram and space planning technology. Required Qualifications Education Bachelors degree in Information Technology, Computer Science, Information Systems, Engineering, or related field. Experience 10 years of experience supporting enterprise retail applications. 7 years of experience implementing, supporting, or administering planogram and space planning software solutions. Experience troubleshooting production application issues in complex enterprise environments. Experience supporting third-party SaaS and on-premise software platforms. Technical Skills Experience with one or more of the following: Blue Yonder Space Planning (JDA) 345 RELEX Space SymphonyAI Retail Planning Similar planogram management platforms Strong knowledge of: SQL and relational databases REST APIs and web services ETL and data integration processes Batch processing and file-based integrations Azure or AWS cloud platforms Application monitoring tools Version control and deployment practices ITIL support processes Preferred Qualifications Experience in the retail, sporting goods, outdoor, grocery, or specialty retail industries. Knowledge of merchandising systems and retail master data structures. Experience working with Azure Data Factory, Power BI, or enterprise integration platforms. Experience with Agile delivery methodologies. ITIL Foundation, Azure, AWS, or related certifications.

TRAVEL REQUIREMENTS

n/a

PHYSICAL REQUIREMENTS

Regularly completes computer work and sits. Occasionally walks and stands. Seldomly or never lifts up to 50lbs.

INDEPENDENT JUDGEMENT

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us athrcompliancebasspro.com. Bass Pro Shops