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ServiceNow Architect - HRSD

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Prophecy Consulting

New Brunswick, NJ (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 6/8/2026

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Job Description

ServiceNow Architect - HRSD The Role We are looking for a ServiceNow Architect with deep expertise in the HRSD (Human Resources Service Delivery) module to design, architect, and deliver enterprise-scale HR service solutions. What You''ll Do Architect end-to-end ServiceNow HRSD solutions including Case Management, Knowledge Management, Employee Service Center, and HR lifecycle events (Hire to Retire) Design and configure HR workflows, service catalogs, record producers, and fulfillment processes Integrate ServiceNow HRSD with HR systems (Workday, SAP SuccessFactors, ADP, Oracle HCM) Lead technical design reviews , enforce best practices, and mentor development teams Oversee portal configuration (Employee Center, Agent Workspace) for seamless user experience Implement HR analytics and reporting dashboards for workforce insights Support HRSD implementation, upgrades, and production maintenance

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