Walkme Developer
Tata Consultancy Services Limited
Allentown, NY (In Person)
$130,000 Salary, Full-Time
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Job Description
- Design, build, and maintain: Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and other WalkMe DAP components.
- Collaborate with business stakeholders, product owners, and UX teams to understand processes, identify pain points, and define digital adoption opportunities.
- Configure WalkMe for: Application onboarding, Process automation, Self‑service support
- Build segmentation, rules, and goals for personalized user experiences.
- Analyze user behavior using WalkMe Insights; create dashboards and measure adoption metrics.
- Perform A/B testing, usability tracking, and optimize WalkMe content based on performance insights.
- Troubleshoot WalkMe issues, including script conflicts with web applications.
- Participate in scoping, design, development, testing, and deployment of WalkMe solutions across platforms.
- Provide technical guidance and documentation to stakeholders; explain technical issues to non‑technical audiences. Required Skills & Qualifications
Experience:
Typically 1-8 years in WalkMe development or digital adoption platforms.- Strong knowledge of HTML, CSS, jQuery and browser‑based debugging.
- Experience in UX/UI design, user journey mapping, and content structuring.
- Ability to manage multiple projects, handle deadlines, and work independently.
- Strong communication and stakeholder‑management skills Salary Range $120,000-$140,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.Family Support:
Maternal & Parental Leaves.Insurance Options:
Auto & Home Insurance, Identity Theft Protection.Convenience & Professional Growth:
Commuter Benefits & Certification & amp; Training Reimbursement.Time Off:
Vacation, Time Off, Sick Leave & Holidays.Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1Similar remote jobs
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