Senior Epic Technical Architect

Job Summary :

The Senior Technical Architect is a critical, high-visibility strategist responsible for the stability, scalability, and lifecycle management of the WMCHealth Epic ecosystem. You will serve as the primary bridge between clinical operations, executive leadership, and technical teams. This role is not just about "keeping the lights on"; it is about shaping the architectural blueprint of our digital health environment to ensure it supports our mission of providing high-quality, patient-centered care across all nine hospitals and our multi-specialty network.

Responsibilities:

Strategic Architectural Design:

Define and maintain the enterprise-level architectural blueprint for Epic. Ensure all design decisions, module implementations, and upgrades align with WMCHealth's long-term digital roadmap and fiscal sustainability goals.

Cross-Functional Governance:

Act as the key advisor to clinical and revenue cycle leadership. Translate complex business and clinical requirements into scalable, robust Epic solutions that improve provider efficiency and patient experience.

Financial Data Integrity:

Architect the failover and redundancy protocols for the Revenue Cycle suite to ensure that billing cycles are never interrupted by infrastructure maintenance.

Third-Party Integration Lead:

Manage the technical architecture for bolt-on financial solutions (e.g., credit card processing, address validation, and specialized coding software) ensuring seamless API or HL7 integration with Epic.

Batch Job Optimization:

Oversee the scheduling and performance tuning of heavy nightly processing (Batch) to ensure that billing runs, claims extracts, and reporting do not degrade system performance for clinical users.

Security & Payment Compliance:

Ensure the technical environment maintains PCI-DSS compliance for payment processing and that all financial data at rest and in transit is encrypted according to federal standards.

Reporting Infrastructure:

Collaborate with the Cogito team to ensure the Clarity and Caboodle ETL (Extract, Transform, Load) processes are optimized for heavy financial reporting and executive dashboards.

Integration & Interoperability:

Oversee the technical integration of Epic with the broader enterprise environment (e.g., PACS, lab systems, ERP, and analytics platforms). Set standards for data flows and ensure compliance with security and privacy regulations (HIPAA).

Mentorship & Capacity Building:

Serve as the senior technical authority for the application team. Mentor senior analysts, provide technical oversight on complex builds, and lead the charge in establishing internal architectural standards and documentation practices.

Continuous Innovation:

Evaluate emerging Epic functionality, AI/ML enhancements, and industry best practices. Lead the adoption of new features that drive operational excellence and reduce administrative burden for our clinical staff.

Issue Resolution:

Provide high-level troubleshooting and root-cause analysis for mission-critical system performance or integration challenges.

Qualifications/Requirements:

Experience:

7+ years of progressively responsible experience in healthcare IT, with at least 3 years specifically focused on the Epic platform within a large, multi-facility health system, required.

Education:

Bachelor's degree in Computer Science, Healthcare Informatics, or a related field, required Master's degree, preferred Licenses /

Certifications:

Epic certifications in multiple domains (Clinical/Revenue Cycle/Technical), required Advanced certification or a record of maintaining multiple "Gold Star" level environment configurations, strongly preferred.

Other:

N/A Special Requirements:

Strategic Mindset:

Proven ability to manage large-scale, enterprise-level initiatives. You must be comfortable presenting technical strategy to non-technical executive stakeholders.

Technical Literacy:

Deep understanding of the Epic Cogito suite (Clarity, Caboodle, Reporting Workbench), interface engines (Bridges), and modern healthcare data exchange standards (HL7, FHIR).

Physical Requirements:

Physical Activity (please check one box):

• Sedentary Work (involves sitting most of the time, occasionally walking and standing; requires lifting no more than 10 pounds at a time and/or occasionally lifting or carrying objects)
• Light Work (involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds; requires moderate mobility to different work locations)
• Medium Work (involves substantial physical activity and mobility; and lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.)
• Heavy Work (involves some type of manual labor including operating heavy machinery/ equipment or physical labor; requires lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds) Other Physical Requirements (check all that apply):
• Blood Bourne Exposure
• Hearing
• Manual Dexterity
• Pushing/Pulling
• Standing, climbing, mobility
• Visual Acuity

Other: